How Rent Manager lets you do more of what youÂ love.
Love was in the air this February and we embraced the Valentineâ€™s spirit by engaging with our customers to find out what they love about our property management software. So far, weâ€™ve heard some pretty incredible stories of time-saving, fun-loving, life-changing joy as a result of using RentÂ ManagerÂ®, and weâ€™re so thrilled by theÂ stories, we wanted to pass them along.
So to kick off our #LoveYourSoftware campaign, we sat down with David Vilkhovoy from VP Management to hear how Rent Manager has benefited his company.
David and his crew have been around since 2003, and officially launched VP Management in 2013. They started with a team who â€œloved to help landlords find tenants and tenants find homes,â€ a company mission direct, yet so powerful. David explains, â€œOur company goals go beyond providing exceptional management services for the landlord; we strive to improve the communities we are managing. We believe every issue has a management solution.â€
VP Management is really a one-stop-shop for all property management needs, including maintenance, marketing, leasing, and more. Similarly, Rent Manager offers an all-inclusive software package to support businesses like VP Management, making for a match made in heaven.
Since its official launch, VP Management has been using Rent Manager, and as David explains, â€œWeâ€™ve never seen anything like itâ€¦ the customization is unlike any other program we’ve used in the past.â€
In Davidâ€™s words, â€œRent Manager is a genius software. A professional rental agency, like ourselves, is only as good as their software. Rent Manager has certainly made us a better company.â€
So exactly what is it about Rent Manager that makes the lives of property managers like David and his team so much easier?
In a wordâ€”streamlining. â€œTo start, Rent Manager helps us organize our maintenance requests,â€ David said. â€œThe easy-to-use platform allows our office to update, edit, and close service issues as well as assign vendors to eachÂ issue. This enables quicker access and exporting of any maintenance problem to the appropriate parties. In addition to the issue list, the customer database is built in with customization that can handle any type of information related to a customer.â€
For the team at VP Management, the personalization here is really key. â€œThe multiple features of customization including history/notes in the customer database gives our managers all the information they need quickly.â€
Rent Managerâ€™s mobile capabilities also top the list for VPâ€™s reasons why they love the program. â€œThe rmAppSuite gives our managers real-time access in the field. This is very important, as our property managers spend most of their time outside the office and need to access a customersâ€™ history and payment transactions at a momentâ€™s notice.â€
Rounding out their list of accolades is the programâ€™s complete accounting capabilities. â€œRent Managerâ€™s invoicing and owner statements are industry-grade systems and products. The Owner Statements have saved us countless hours of calculating management fees and expenses. Furthermore, Rent Managerâ€™s property, rental unit, and customer integration is pure genius. The process of creating customers, assigning rental units to the customerâ€”integrated with the propertyâ€”makes updating information easy to do and easy to implement across the board.â€
Quite frankly, one of the best things about Rent Manager is its ability to let property managers live outside of work. For David, that means spending his weekends playing pickup hockey, reading and writing books, and â€œinspiring others to live life by faith and risk.â€ Itâ€™s a beautiful thing when you ask a user how the program has bettered their business and the conversation turns into a discussion of hobbies.
When we asked David, â€œWhy do you #LoveYourSoftware?â€ His answer was the perfect summary to VPâ€™s continued story of growth…
“Rent Manager has made us a better agency. The software has been such an amazing tool for our business, itâ€™s a program unlike any other we have seen. Rent Manager gives your management company not just the tools, but the means to manage your rental properties. The multiple actions and systems Rent Manager has integrated within its code have been a major factor in our success.”
David went on to say, â€œAt our fingertips, we have the Go-To actions in the notification toolbar, as well as the integrated systems such as the Issue List, which provides quick-access to service issues with built-in invoicing. These are the types of tools that are critical to property managers.â€
â€œRent Manager has ultimately helped us better understand our management goals and has provided new methodsÂ toÂ effectively deal with and execute our course-of-action plans. And thatâ€™s why a switch to Rent Manager would make anyone â€˜#LoveYourSoftware.â€™â€
So there you have it. VP Management has spoken and the verdict is clearâ€”Davidâ€™s entire team has experienced serious benefit from backing their business with Rent Manager, which has allowed them to have more time to do the things they love. For the team at Rent Manager, thatâ€™s just music to our ears, as our entire company mission is to help those just like the crew at VP.