Prospect & Tenant Online Portal

Rent Manager’s Prospect and Tenant portal is the ultimate online resource for prospective and current renters. This secure resource gives tenants the flexibility to pay rent and other charges online, electronically sign leases, and submit maintenance requests rather than make a trip to the leasing office, which also results in fewer interruptions for you.

  • Online Applications
  • Signable Documents
  • Online Leasing & Renewals

Resident Screening

Uncover potential credit issues—such as late payments or accumulated debt—as well as criminal and eviction history with Rent Manager’s fully integrated Resident Screening capabilities.

Safeguard your communities from potential risks with a comprehensive screening program that doesn’t require any complicated setup on your end.

rmResident - Home Screen

Resident App

Keep residents in the know, even when they’re on the go. rmResident is a secure, easy-to-use mobile app designed to keep renters and property managers connected. Residents can use the app to make and view payments, review work orders and submit new ones, and more. Property Managers can respond to and resolve service issues while staying in touch with renters, anywhere, at any time.

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Prospect Manager/CRM

Turn prospects into tenants with Prospect Manager. This powerful feature provides valuable insights, tools, and reports that make tracking your prospects and marketing campaigns a breeze. Tailor your message to each prospect with customizable unit profile letters to speak directly to potential tenants who have certain amenities in mind.

Guest Card Example

Guest Cards

Never miss a chance to connect with future customers through strategically positioned Guest Cards. Guest Cards allow you to place a contact submission form on your custom website. Prospects browsing your site can quickly submit answers to the questions you craft via Rent Manager’s Guest Card template. These submissions also automatically generate a Prospect contact profile in your database.

Website Design & Development

A professionally crafted website makes a world of a difference in your marketing efforts. Our expert  Web Design and Development department can craft a flexible, high-caliber website for your business that fully integrates with Rent Manager. Incorporate your brand into a stunning visual layout to drive more traffic to your properties.

ILS Advertising

Increase your unit marketability by taking advantage of Rent Manager’s internet listing service (ILS) integrations. Effortlessly push your unit and property information from your database onto various ILS platforms. All data changes in Rent Manager automatically update on each ILS site, so you’ll never have to worry about posting an unavailable unit or listing inaccurate rates.

Web Chat

Inspire immediate, effective communication through Rent Manager’s Web Chat feature. This convenient resource enables prospects to send messages and connect with your team instantly via your website. Chats appear in the My Conversations window of your Rent Manager database, where you also have the ability to create a queue structure so every inquiry is answered promptly, by the right member of your staff.

RM Letter Templates Screenshot

Letter Templates

Rent Manager’s powerful Online Template Library is a continuously updated resource full of industry-standard property management letters, such as 5 Day Pay or Quit, Automatic Payment Instructions, Balance Due, and more. Customize your letters to automatically incorporate unit, property, prospect, tenant, owner, or vendor information through dynamic rmScript commands. Once complete, you can email, export, and print letters directly from the software.

Bird’s Eye View

Bird’s Eye View allows you to build an aerial picture of a property and its associated units. Create custom maps that visually report delinquencies, vacancies, amenities, and more. This unique add-on feature is ideal for any type of property management operation. Bird’s Eye View illustrations can also be used for marketing materials, quick-reference guides, and directional maps.

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    Property Maps

    Our Professional Services department can create a specialized Bird’s Eye View map of your property and its associated units. Let us build a custom aerial-view map for you to quickly see trends in your properties, including vacancies, amenities, and cost of rent.

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    Marketing Tool

    Bird’s Eye View illustrations can double as a standard property map that can be given to prospects, or used on an array of marketing materials. Apply color to your Bird’s Eye View illustrations to help easily identify different buildings and specific areas of your property.

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    Reporting Functionality

    While you’re viewing your property from above, you can quickly drill-down on each unit to view detailed information—see who is currently occupying the unit, any outstanding maintenance requests, or look at the tenant’s records.

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    Quick Reference for Prospects

    Having a complete picture of your units, their amenities, cost of rent, and accessibility makes it so easy to match prospects with spaces that meet their preferences. Bird’s Eye View provides a unique reporting perspective that ties essential portfolio data to a custom aerial-view map of your properties.

Ideal for portfolios of every size, Rent Manager is your key to an effective and efficient property management business.

Heartland Property Management Logo
Don McLin
Heartland Property Management
Rent Manager Testimonial Left Quotation Mark
The software itself offers a lot of tools that help our office do our job more efficiently and effectively. On top of that, the customer service is excellent.
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