London Computer Systems (LCS), developer of Rent Manager property management software and other business-critical technologies, has won a coveted Brandon Hall Group Silver Award for excellence in the Best Customer Training Program category—specifically, for Rent Manager’s adeptly designed and executed Implementation & Training Program.
The Human Capital Management (HCM) Excellence Awards recognize the top organizations across categories who have implemented compelling training/learning/talent strategies that yielded measurable results. Award entries were evaluated by a panel of veteran, independent senior industry experts, and Brandon Hall Group analysts and executives based upon the following criteria: Fit to the Needs, Design of the Program, Delivery of the Program, Measurable Benefits, and Overall Positive Impact. Rent Manager’s all-encompassing onboarding curriculum and continued commitment to customer training resulted in this Excellence in Learning win.
What Led to Our Training Team Winning?
The Rent Manager Implementation and Training Program takes a comprehensive, hands-on approach to introducing users to the software. Rent Manager Bootcamp empowers brand-new customers to learn and practice the fundamental basics of the program’s setup and accounting tools in a sample database, with the help of a Rent Manager expert. The Rent Manager team further ensures that users get properly acclimated to the software’s more in-depth features through individualized sessions with an Implementation Specialist. These seasoned experts get to know the ins and outs of each customer’s business and execute an implementation plan that’s tailored to the operation’s specific needs.
Rent Manager goes beyond initial onboarding with ongoing training resources, like Rent Manager University (RMU). RMU is an all-inclusive training portal, jam-packed with hundreds of courses, instructional videos, software simulations assessments, and guided self-learning opportunities. Customers are encouraged to regularly utilize this resource to stay up-to-date on the program’s latest improvements and features.
“Our team has worked tirelessly to create connected resources that foster a comprehensive onboarding and ongoing training program for our customers. We are honored to receive recognition as influential as the Best Customer Training program and will continue working to ensure our customers have a top-notch Rent Manager experience,” said LCS Training Manager, Ali Ferryman.
“The Excellence Awards serve the critical function of reinforcing the essential business benefit of creating great experiences for candidates and employees,” Brandon Hall Group CEO, Mike Cooke, said. “All award winners must demonstrate that their HCM programs drive bottom-line business results. That’s what sets our awards program apart from all others.”
Excellence Awards winners will be honored at Brandon Hall Group’s HCM Excellence Conference. The conference will be held January 26-28, 2021, at the Hilton West Palm Beach, Florida.
About Brandon Hall Group
Brandon Hall Group is a Human Capital Management Academy research and advisory services firm that provides insights around key performance areas, including Learning and Development, Talent Management, Leadership Development, Talent Acquisition and HR/Workforce Management.
With more than 10,000 clients globally and 25 years of delivering world-class research and advisory services, Brandon Hall Group is focused on developing research that drives performance in emerging and large organizations and provides strategic insights for executives and practitioners responsible for growth and business results (http://www.brandonhall.com).
The press release originally appeared on PR Newswire.