“The Great Resignation” has impacted nearly every industry. Employees across all career and salary ranges are moving on to new opportunities, seeking fully remote work, or choosing to retire early.
The Harvard Business Review reported that resignations peaked in April 2021 and remained abnormally high in the months that followed. An astonishing 10.6 million jobs were open at the end of November 2021.
These numbers are staggering. In an industry like property management where the turnover rate already hovers around 33%, a mass departure of employees puts incredible strain on the remaining staff. With burnout being one of the primary causes of the Great Resignation, it’s imperative to make your employees feel valued and not add undue pressure to growing workloads. Fortunately, there’s a way to accomplish goals, meet your business needs, and alleviate your team’s stress simultaneously.
How Tech Evolves to Meet Today’s Issues
During the height of the COVID-19 lockdowns, Property Technology/PropTech became a lifeline for many property management companies. Online rent payments, virtual showings, and digital communication methods allowed countless operations to remain not just up and running, but fully functional. As we usher in an era rife with new challenges, integrated PropTech continues to offer solutions to struggles like staffing shortages.
Through strategic automation, your software can do the work of several employees. Rent Manager integrates with some of the top property management technology solutions on the market—giving you the opportunity to do more with less and avoid staff burnout.
Accounts Payable and Receivable Automation
Stop taking checks and worrying whether your leasing office is staffed—move rent payments to where your residents spend most of their time: online. Using Zego, your tenants can make easy, digital payments through their Tenant Web Access portal and the rmResident app. And those payments are reflected in your database without staff intervention.
Online automation can also take the time-consuming effort of processing vendor payments off your team’s to-do list. AvidXchange pays your vendors in their preferred format so that you don’t have to. Completely automate your bill payments so you can pay your vendors on-time, every time.
Get Your Evenings & Weekends Back
The experienced representatives at Rent Manager Call Center, powered by Anequim, handle afterhours emergency maintenance calls for property managers across the country. You no longer have to field calls about plumbing issues at 2:00 am—Rent Manager Call Center has you covered. Their representatives are fully versed in Rent Manager and the property management industry, which enables them to provide your tenants with the help they need when they need it, and record each issue in your database for straightforward follow up.
Virtual Tours & Self-Showing Technology Are Here to Stay – And Provide Flexible Scheduling for Leasing Staff
Adopted out of necessity during the pandemic, virtual tours allow prospects to experience your units through video tours. Lockboxes and self-showings open up evenings, weekends, and holidays for potential business.
Additionally, solutions like ShowMojo and Tenant Turner enable you to establish a solid work/life balance. These resources eliminate the need to field calls from prospects when you’re off the clock. Take back hours of valuable time and outsource those after-hours calls to an experienced call center or automated correspondence. Both providers integrate with your Rent Manager database and drastically reduce no-shows. Implement automated email and text confirmations to send to prospects before a showing. This added step of coordination means it’s one less thing you have to worry about.
Maintenance shortages are a particularly tough pain point for the property management industry. zInspector and RentCheck empower residents to conduct their own unit inspections, leaving your maintenance techs available to tackle more-pressing issues elsewhere.
This is just a glimpse into the timesaving solutions offered to you through Rent Manager’s integrated technology. Avoid burnout and take some of the pressure off your staff through automated and streamlined solutions.