ICYMI: Rent Manager Release Notes Recap

June 21, 2023


Vanessa Perry

ICYMI Release Notes Image - Blue with computer in background

The Rent Manager Development team continues to create new features to simplify your processes and help grow your business. In case you missed it, several new and exciting features have come to Rent Manager in the last few months. We’re recapping our most recent Release Notes updates to share new processes and workflows that can work for you.

March’s Release Notes

Multifactor Authentication

Multifactor authentication—which you can enable via System Preferences > General Options > General—helps protect your data by creating an extra layer of security during the login process.

Tenant Web Access (TWA) Reports

For those in the association-management field, you can now configure select financial reports for your Associations, such as balance sheets, which can be generated in TWA. These reports provide real-time visibility to homeowners or board members while saving you the time and effort of manually creating them.

Customizable Architectural Request Forms

Also for Associations professionals, you now have the ability to customize Architectural Request forms for your homeowners. Create forms for various requests—such as painting a house or building a fence—and then make the questionnaires available in TWA. To use this new feature, enable the Manage Architectural Request Forms privilege in the Associations Privilege Group via Admin > Setup > Users > select a user > Privileges tab.

April’s Release Notes

Amenity Reservation Charges

Automatically charge fees and require payment before residents can reserve an amenity through the TWA portal. You can even create automatic approvals to save more time.

Subsidy Filter

Filter your tenant lists by one or more subsidies. This allows you to quickly review or update accounts; email and write letters in bulk; and much more.

May’s Release Notes

Tenant Statement Automation

Automate the delivery of tenant statements via email or Virtual Post Office through Task Automation. You can even “push” the statement to TWA and the rmResident mobile app simultaneously. Additionally, you can set up your default statement method in System Preferences or select a different method per property or tenant.

Inactive Contacts

You now have the ability to set tenant and prospect contacts as “inactive” by navigating to Rental Info > Tenants (or Prospects) > Contacts. This enables you to hide contacts that are no longer relevant to the account while preserving their historical data.

Further Resources

To take a deep dive into these resources, be sure to check out the full release notes in Rent Manager University by navigating to Resources > Release Notes. Find additional details in the Rent Manager Help File (by pressing the F1 key in Rent Manager 12 or clicking the question mark (?) icon in Rent Manager Express). Plus, sign up for notifications to receive the Rent Manager Release Notes email every month. That way, you never miss a chance to capitalize on our newest features!

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