Rent Manager 12 for Windows

Setup Instructions

DOWNLOAD RENT MANAGER 12

  1. Click this link to download Rent Manager 12:RMOInstall12.exe
  2. In your download folder, double-click the Rent Manager icon to launch the installer.
    ◦ You may be prompted to install .NET Framework 3.5 which is needed to run Rent Manager 12. If so, click Yes to download and install.
  3. Enter your Company Code (provided by your Administrator or Rent Manager) and click Next.
  4. Enter your Server Username for your RMO server login (Example: CompanyCode-m1) and click Next.
  5. When the installation is complete, click Run to launch Rent Manager Online. A Rent Manager Online shortcut is created on your desktop.

LOG INTO RENT MANAGER 12

  1. In the Windows Security pop-up, verify that your Server Login Credentials are correct.
  2. Enter the Password for the server login, either provided to you by your Administrator or Rent Manager.
  3. The remote connection is established, and the Rent Manager 12 login screen displays.
  4. Enter your Rent Manager Username and Password (provided by your Administrator or Rent Manager) and click LOGIN.

(OPTIONAL) SAVE YOUR RMO CREDENTIALS FOR LATER

You can save your RMO server username and password in the Remote Desktop Connection shortcut. Doing so will keep you from having to re-enter these credentials each time you want to log into Rent Manager. To save your credentials to the shortcut:

  1. On your desktop, double-click the Rent Manager Online shortcut.
  2. Check Remember me below the Password field.
  3. Enter your Rent Manager Online server login Password and click OK.

Please note that Rent Manager does not store passwords. 

Rent Manager 12 for Mac

Setup Instructions

DOWNLOAD AND INSTALL MICROSOFT REMOTE DESKTOP

  1. Click this link to download and install Windows App.
  2. Click View in Mac App Store → Install App.
  3. After installation, launch the Windows App.
  4. Click + New and select PC. The Add a PC pop-up displays.
  5. Enter the PC Name: CompanyCode.rmo.rentmanager.com for Rent Manager 12.
    1. The Company Code will be provided by your Administrator or Rent Manager.
  6. In the User Account drop-list, select Add User Account. The Add a User Account pop-up displays.
  7. Enter the Usernamermo[BACK SLASH]YourServerUsername.
    1. Example: rmo\CompanyCode-m1
  8. Enter the Password for the server login, either provided to you by your Administrator or Rent Manager.
  9. Click Add.

ALLOW IMPORTING & EXPORTING OF FILES FROM RENT MANAGER

  1. Click the Folders tab and check Redirect folders.
  2. Click at the bottom of the window.
  3. On the pop-up, navigate to the desired folder.
  4. Click Open.
  5. Click the Add button, and your remote desktop connection is saved.

LOG INTO RENT MANAGER ONLINE

  1. Launch Microsoft Remote Desktop.
  2. In the Saved Desktops section, double-click your Rent Manager remote desktop connection.
  3. Log in to Rent Manager using your personal Username and Password.

Please note that Rent Manager does not store passwords.

Printing via Mac

Setup Instructions

To print from Rent Manager Online (RMO) on a Mac, you’ll need to install a third-party application called TS Print. Follow these steps to get set up:

STEP 1: DOWNLOAD TO PRINT

Since Rent Manager doesn’t have a dedicated Mac installer, you’ll need to download TS Print directly from TerminalWorks:
Option 1:  Visit Terminalworks Downloads Page and select Mac OS X 10.7 and newer.
Option 2:  Download the installer directly using this link:Download TS Print for Mac

Disclaimer: London Computer Systems, Inc. (“LCS”) is not affiliated with TSPrint (Terminal works).  By choosing to install TSPrint, you agree that LCS will not be held liable for any losses, damages, liabilities, deficiencies, claims, actions, judgments, interest, awards, penalties, fines, costs, or expenses of whatever kind, that arise or relate to the installation or use of TSPrint.

STEP 2: INSTALL TS PRINT

  1. Once the download is complete, open the installer.
  2. If you see a message saying the app cannot be opened because Apple cannot verify the developer, follow these steps to bypass it:
    ◦ Open System Settings on your Mac.
    ◦ Scroll down and select Privacy & Security.
    ◦ Look for a message that says, “TSPrintClient” was blocked to protect your Mac.
  3. Click Open Anyway.

STEP 3: PRINT FROM RMO

Once installed, TS Print will handle print jobs between RMO and your local printer. You should now be able to print directly from RMO!

Ideal for portfolios of every size, Rent Manager is your key to an effective and efficient property management business.

CBW Properties
Shivani Sami
CBW Properties
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I just love Rent Manager. It’s the most amazing software in the property management industry. It helps you love your job and do so much more…It really makes an impact.
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