Cincinnati, OH – May 1, 2018 – London Computer Systems (LCS), developer of Rent Manager® property management software and other business-critical technologies, is pleased to announce the Rent Manager Product Support Department was named the winner of a Bronze Stevie® Award in the Customer Service Department of the Year category in The 16th Annual American Business Awards®.
The American Business Awards are the U.S.A.’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations public and private, for-profit and non-profit, large and small.
Nicknamed the Stevies for the Greek word meaning “crowned,” the awards will be presented to winners at a gala ceremony at the Marriott Marquis Hotel in New York on Monday, June 11. Tickets are now on sale.
More than 3,700 nominations from organizations of all sizes, in virtually every industry were submitted this year for consideration in a wide range of categories. The Rent Manager Product Support Department was nominated in the Customer Service Department of the Year category, in recognition of the department’s 2017 reorganization, which resulted in significant improvements in customer hold-times and satisfaction ratings.
What Won Rent Manager the Award?
As the property management industry continues to rely heavily on technology, and the Rent Manager platform develops into an ever-more-intricate resource, it is increasingly clear that our product support model must be agile enough to keep up. In order to provide the best-possible customer support, we train our award-winning team of highly-skilled product experts to act as trusted first-responders for our valued Rent Manager users.
“We couldn’t be more proud of our product support team for their dedication and hard work for Rent Manager users across every industry we serve. As some of our company’s best and brightest product experts, we rely heavily on the knowledge and passion of this team each and every day, and so do our customers,” Andy Williamson, director of customer support and IT services for LCS and Rent Manager.
More than 200 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.
“The nominations submitted for the 2018 American Business Awards were outstanding. The competition was intense, and those recognized as Stevie Award winners should be immensely proud of this accomplishment,” said Michael Gallagher, president and founder of the Stevie Awards.
Details about The American Business Awards and the list of 2018 Stevie winners are available at www.StevieAwards.com/ABA. For more information about the Rent Manager Product Support Department, visit www.RentManager.com/award-winning-support.
Incorporated in 1987 and headquartered in Cincinnati, Ohio, London Computer Systems (LCS) is a developer of business-critical software used in all 50 states and several markets throughout the world. LCS products include Rent Manager® property management software, rmVoIP telephone systems, and enterprise-level hosting solutions via its Sentry Data Center.
LCS also provides complete network design, implementation and support services, and custom website development through its’ IT Services and Web Design Services divisions. With more than 30,000 users, LCS combines best technologies with best practices to create unique, affordable, customer-focused products and services.
For more information about LCS, please call 800-669-0871 or visit LCS.com.
About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at https://www.StevieAwards.com.
Sponsors of The 2018 American Business Awards include HCL America, John Hancock Financial Services and SoftPro.