Rent Manager Call Center, powered by Anequim, provides your tenants with comprehensive, 24/7 maintenance support. Well-trained representatives answer each call ready to troubleshoot, document service requests, and escalate the issues based on your predetermined protocol. Alleviate the pressure of constantly having to be on-call with this customer-service-driven option. This all-encompassing service fully integrates with your Rent Manager data; a record of each call and service request will be detailed in your database.
The Rent Manager Call Center enables you to advance your operation, put your staff at ease, and provide your tenants with the help they need simultaneously.
Fully integrates with your Rent Manager data
Data syncs directly from the Call Center into your Rent Manager database. This ensures there is no duplicate data entry and keeps your portfolio entirely up to date with all the latest communication from your tenants.
Professionally trained agents on-call 24/7
Rent Manager Call Center representatives are well versed in the software and determined to provide your tenants with excellent customer service. Eliminate the 24-hour workday demand on your staff and outsource those middle-of-the-night emergency calls.
You have the choice to receive a courtesy text or email notification with every conversation the Call Center has with your tenants. Remain in-the-know without the pressure of providing around-the-clock customer service.