Accolade

At Accolade, we’re tackling maintenance management complexity in multifamily by empowering operators to achieve streamlined, centralized operations. Our Maintenance Management Platform is engineered from the ground up to unify fragmented maintenance workflows and drive efficiency. We enable teams to effectively manage maintenance across multiple properties by capturing critical operational data throughout the work order and inspection lifecycle to guide organizational decisions.

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Empowering Site Teams To Focus On What Drives Noi

Efficient Work Assignment

Work with an AI assistant that instantly triages service requests, summarizing resident issues and categorizing them by priority and type.

Empower Your Technicians

Equip technicians with everything they need in one place, right from item manuals, warranty details and process for faster fixes.

Elevate The Resident Experience

Delight residents with automated updates, allow easy rescheduling, and capture feedback to ensure every interaction builds trust and boosts satisfaction.

Centralize Maintenance With Accolade

Streamline Vendor Coordination

Simplify vendor scheduling with automated communications and keeping them fully informed to reduce turn times.

Execute Faster Inspections

Document move-in and move-out conditions with precision using Accolade’s intuitive mobile inspections.

Personalize All Resident Interactions

With integrated work order creation, smart on-call scheduling, and seamless resident communication, your team can respond faster and deliver service that stands out.

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