Shepherd Outsourcing

Shepherd Outsourcing helps Rent Manager users recover former resident balances with human-powered, digitally driven collections. Place accounts without leaving Rent Manager, and our team pairs data-driven strategy with omnichannel outreach and audited compliance to recover more while protecting the resident relationships and reputation your properties depend on.

Get Started with Shepherd Outsourcing

Recover More | Protect Your Reputation | Respect Every Resident

Seamless Integration

Place former resident accounts directly from Rent Manager. No exports, uploads or duplicate data entry.

Data-Driven Recovery

Predictive scoring, account segmentation and real-time speech analytics focus effort where recovery is likeliest.

Omnichannel Outreach

Calls, two-way texting, email, letters and online self-service let residents resolve balances their way.

Audited Compliance

SOC 1 and SOC 2 Type 2, PCI DSS compliant and RMAi certified to protect resident data.

Reputation Protection

Respectful, human-centered conversations recover balances without costing your property its reviews or resident goodwill.

Transparent Reporting

Custom daily, weekly and monthly reports plus a dedicated client team keep every placement visible.

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