Connect with Website Visitors Instantly
Establish a solid communication precedent with Rent Manager’s Web Chat feature. When implemented, website visitors can speak to your team through the web chat window in real-time. Rent Manager users can immediately respond to inquiries directly inside the database. Set up a web queue structure so that each question is answered by the correct person every single time.
Inspire quick and quality communication with Web Chat.
Cultivate a strong customer relations model with rapid response times. As soon as a tenant, prospect, owner, or vendor reaches out via Web Chat, Rent Manager users will be alerted and can instantly respond to messages in the database through the “My Conversations” window.
Effectively Manage Conversations
Structure your web queues based on the responsibilities of your team members. Keep chats organized by maintenance requests, payment issues, leasing questions, and whatever else you see fit for your business. Assign or transfer chats to team members when the inquiry falls under their realm of expertise, ensuring that each response is carefully thought out.
Create Accounts and Appointments
After a web chat is initiated, Rent Manager users have the option to add prospect or vendor accounts, or establish a link to an existing account directly from the chat window. Users can also create appointments and service issues from the chat window if the conversation call for it, enabling a clean and organized workflow.