Know the Knowledgebase: How do I delete a vendor credit?

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Vendor credits can be deleted, however if they have been applied in part or whole to a bill, the applied amount will be removed from the bill. To delete a vendor credit or to remove only the unused portion of a vendor credit, follow the instructions below.

To delete a vendor credit:

  1. Go to Activities > Accounts Payable > Bill Center.
  2. Click the Credits tab.
  3. Single click the credit in the list.
  4. Click Delete Credit.

NOTE: If the credit was partially applied to a bill, the bill will reappear with a payable amount equivalent to the applied credit.

To remove only the unused portion of the vendor credit:

When you have a credit that will never be applied to a bill, you can create a bogus bill in which to apply the credit.

  1. Go to Activities > Accounts Payable > Bill Center.
  2. Click the Credits tab.
  3. Select the credit and click View Credit.
  4. Note the Property, Unit (if specified), Chart Account, Date and Vendor.
  5. Click Cancel on the Credit Detail form.
  6. Note the Amount Left of the credit in the Credits grid.
  7. Click the One Time Bills tab and click Add Bill.
  8. Enter the same Property, Unit (if specified), and Amount noted from the credit in step 4.
  9. Change the Bill Date and Post Date to the date from the credit in step 4.
  10. In the Expense section, under the Expense Account column, select the credit’s Chart Account noted in step 4.
  11. Optionally, add a Memo.
  12. Click Save.
  13. Return to the credit by clicking the Credits tab.
  14. Select the credit.
  15. In the Bills this credit can be applied to section, if the first column of the grid displays Apv, enable (check) the box to approve the payment.
  16. Enter the full amount of the credit in the Amt To Credit column.
  17. Click Save Allocations.

REQUIREMENTS / PERMISSIONS

Go toFile > Administration > Manage Users:

  • Properties group: Enable (check) the appropriate Properties
  • Payables group: View Vendor credits
  • Payables group: Access bill center Enabled

To delete a vendor credit:

  • Payables group: Delete Vendor credits

To remove only the unused portion of a vendor credit:

  • Payables group: Add and View Bills
  • Payables group: Approve bills to be paid Enabled

This article can also be viewed within the Knowledgebase.