Rent Manager University

RMU Plus Course Catalog

Accounting

Audit Preparation

Approximate length: 55 minutes

Audit preparation shouldn’t begin the week before the audit. Watch as we discuss steps you should be taking in Rent Manager all year to make sure your audit process is smoother than ever! We walk through the importance of verifying your balances, having strong controls in place, implementing a close process and using Rent Manager to support your balances and store important documentation.

Balance Sheet Troubleshooting

Approximate length: 22 minutes

Balance Sheet discrepancies got you down? Cheer up, we’ve got you covered. In this recorded webinar, we’ll review some some of the most common reasons your supporting schedules don’t match key balances on the Balance Sheet. Watch as we show you how to easily identify and correct these issues.

Bank Reconciliations

Approximate length: 60 minutes

Performing regular bank reconciliations increases quality control and provides assurance that Rent Manager 12 accurately mirrors the balance and transactions of your real-life bank account. This webinar provides a demonstration of both the manual and electronic reconciliation process, troubleshooting techniques to help pinpoint discrepancies, and finally, best practices to prevent discrepancies from occurring in the future.

Budgets & Beginning Balances

Approximate length: 58 minutes

This webinar showcases two features – Budgets and Beginning Balances. We explore various ways to input a budget and cover how to edit the Chart of Accounts, set up important System Preferences, and enter Beginning Balances–an essential task for proper financial reporting. Learn how to establish your Beginning Balances and tell Rent Manager how much money you started with and where it is in order to properly start your journey using Rent Manager.

Charge Types

Approximate length: 5 minutes

Charge Types are a key piece of your Rent Manager accounting setup. In this course, you’ll learn how to create Charge Types and how they’re used to charge your Tenants.

Chart Accounts

Approximate length: 5 minutes

As the most basic unit in your accounting system, Chart Accounts play a key role in financial reporting. In this course, you’ll learn how to create Chart Accounts and customize the Rent Manager Chart of Accounts to fit the needs of your business.

Closing Your Books

Approximate length: 60 minutes

There is nothing more important than tracking, managing, and preserving the integrity of your financial data. Rent Manager has the tools you need to make your monthly, quarterly and year end close procedures as painless as possible.Watch as we show you how to set an accounting close date, run important reports, validate your data, and make timely error corrections.

Credit Cards

Approximate length: 53 minutes

Do you pay property and business expenses with credit cards? Then this session is perfect for you! Learn how to track your credit cards in Rent Manager. We’ll explore how to enter credit card charges and payments and also how to pay bills with your own credit cards. You will also learn how to use Account Balance Disbursal to easily pay off credit cards that were used to pay expenses for different properties in your managed portfolio. Finally, we’ll examine how to reconcile these entered credit card transactions against actual statements.

Financial Report Writer

Approximate length: 53 minutes

Have you ever wondered how you can write your own report to include only those financial elements that are important to your business? You can do all this with Financial Report Writer. In this recorded webinar, we introduce you to this powerful tool and demonstrate how to modify & create new financial reports.

Gross Potential Rent

Approximate length: 64 minutes

Are you maximizing your earnings potential? Rent Manager allows users to determine the Gross Potential Rent (GPR) of a property so they can use the data to analyze its profitability. In this webinar, we demonstrate the ins and outs of GPR and how to use it to get the most out of your rental properties.

Loan Manager

Approximate length: 58 minutes

With Loan Manager, you no longer need a third-party program to manage your owner-financed loans. Whether you have loan-only customers or customers who pay rent in addition to their loan, Loan Manager makes it easy. This webinar will demonstrate and discuss creating customer loans, defining terms and conditions, posting loans, and more!

Security Deposits

Approximate length: 55 minutes

The Security Deposit charge is one of the most common in Rent Manager and often affects every customer and owner. Whether you were holding security deposits in the bank before you started using Rent Manager or you just received a new security deposit payment, Rent Manager makes it easy to create and manage security deposit transactions. This webinar provides a demonstration of common security deposit activities and how they impact the Balance Sheet. Watch as we demonstrate how to charge, receive, apply, refund, transfer and forfeit security deposits.

Subsidized Housing

Approximate length: 55 minutes

If you currently offer or plan to offer housing according to the U.S. Department of Housing and Urban Development (HUD), or you accept rent payments from any non-profit agency, this webinar is just for you! In this week’s webinar we’ll demonstrate and discuss how to set up residents who receive assistance and how to utilize the subsidy features to maximize your time when entering subsidized transactions.

Tips and Tricks - Accounting

Approximate length: 52 minutes

Rent Manager’s weekly webinars are a great way to learn new tips, tricks, and features that can make your life easier. During this week’s webinar we’ll showcase some time-saving tips and tricks to help you make the most of the accounting features in the program. Join us to learn how these tips can make a world of difference!

Tying Out Your Financials

Approximate length: 62 minutes

The Balance Sheet and the Profit & Loss are great reports to give you an overview of your business, but what about the details? In this webinar we’ll explore key Rent Manager reports and supplementary schedules you can use to support balances in key financial statement accounts such as Accounts Receivable and Security Deposits, as well as key income and expense accounts.

Vendor & Owner 1099

Approximate length: 58 minutes

Watch us demonstrate and discuss best practices to generate 1099s from Rent Manager 12 with confidence. We highlight essential elements for accurate 1099s and demonstrate how to troubleshoot and correct discrepancies, validate 1099 amounts, and generate 1099s and 1096s.

XI to 12: Accounting Updates

Approximate length: 15 minutes

In this course, you’ll learn about some important accounting updates made to Rent Manager 12 and how they’re different than Xi. We’ll explore system accounts, fiscal year, prepayments, tenant credit, and vendor credit updates.

Year End Close

Approximate length: 64 minutes

There is nothing more important than tracking, managing, and preserving the integrity of your financial data. Rent Manager has the tools you need to make your year end close procedures as painless as possible. Join us as we show you how to set an accounting close date, run important reports, validate your data, and make timely error corrections.

Administration

Add Wizards

Approximate length: 54 minutes

Have you ever wondered how you can save time entering new prospect and tenant records into Rent Manager 12? Or require specific data fields be filled out so all business critical information is included the first time? Let us show you how! This webinar takes you through customizing Add Wizards to meet the needs of your employees, your business processes and specific portfolio needs. Join us to learn how to optimize your Rent Manager 12 experience with customized Add Wizards!

Closing Your Books

Approximate length: 60 minutes

There is nothing more important than tracking, managing, and preserving the integrity of your financial data. Rent Manager has the tools you need to make your monthly, quarterly and year end close procedures as painless as possible.Watch as we show you how to set an accounting close date, run important reports, validate your data, and make timely error corrections.

Custom Forms

Approximate length: 52 minutes

Looking to add your logo to your owner statement? Would you like to modify the layout of a printed work order? Rent Manager makes it easy to customize some of the most important forms and statements utilized by your business. This session will show you how to use the Custom Forms tool set to make meaningful changes to customer statements, work orders, owner statements, etc. If you’ve ever wanted to change what displays on your statements, add your company logo, or remove unnecessary form fields, you’ll want to attend this webinar!

Custom Tabs

Approximate length: 50 minutes

Do you want to further customize and control the access of your users in Rent Manager? Rent Manager Custom Tabs feature allows you to customize the collection of data displayed on a tab within your database. In this webinar, you’ll learn how to utilize the Custom Tabs features available in the program! We discuss Rent Manager Custom Tabs and how they can help customize Rent Manager to fit your business needs along with giving another layer of control to the access you give your users.

ICYMI: Releases Q1-Q2 2017 Webinar

Approximate length: 60 minutes

In this webinar, we recap some of our releases from the first two quarters of 2017- in case you missed it. We give you an overview of Billable Expenses, Job Costing, Task Automation, Apply Now and eChecks. The two Whitepapers in this webinar are attached in the “Additional References” section of this course.

Site Administrator

Approximate length: 53 minutes

Rent Manager makes it easy to control user privileges – to limit or expand what each user is able to see and do in your database. This webinar presents a demonstration and discussion on how Site Administrators define user permissions by creating and modifying user accounts, creating roles, defining supervisors, and more!

Task Automation

Approximate length: 18 minutes

Task Automation lets you establish automated posting schedules for recurring charges, late fees, and more. This course examines how to activate this feature in Rent Manager and then establish posting schedules (also called recurrence patterns) for various activities in the program.

Importing

Approximate length: 57 minutes

single property or tenant can be entered into Rent Manager quickly, but what if you are entering 50? This webinar provides a demonstration and discussion of data entry by means of importing into Rent Manager 12. Whether you are entering your first 30 tenants or you have recently acquired 20 properties with 400 tenants, watch as we show you how spreadsheets are prepared and imported to eliminate hours of manual data entry!

Rent Manager Releases

Approximate length: Varies

In this course, you’ll find the notes that accompany our latest releases to the software. These notes detail out any new features, enhancements, and corrections made to Rent Manager 12.

Basic Setup

Rent Manager Releases

Approximate length: Varies

In this course, you’ll find the notes that accompany our latest releases to the software. These notes detail out any new features, enhancements, and corrections made to Rent Manager 12.

Chart Accounts

Approximate length: 5 minutes

As the most basic unit in your accounting system, Chart Accounts play a key role in financial reporting. In this course, you’ll learn how to create Chart Accounts and customize the Rent Manager Chart of Accounts to fit the needs of your business.

Commercial Management

Approximate length: 63 minutes

Do you have commercial properties in your portfolio? If so, watch this webinar as we show you how to manage your commercial properties in Rent Manager. We’ll demonstrate creating Commercial Recoverable Expenses (CRE) chart accounts and charge types and generating and understanding the Commercial Rent Roll. We also discuss CRE activities including calculating and posting CRE charges, reconciling CAM and more!

Getting Started - Basic Setup

Approximate length: 55 minutes

Building your database in Rent Manager is a lot like building an actual property. You have to build it in steps and in a certain order to give it a strong base. This week’s webinar provides a demonstration and discussion of getting started in Rent Manager. We will explain the essential building blocks for database setup and show you how to enter data including general ledger accounts, charge types, properties, units, tenants, and beginning balances.

Importing

Approximate length: 57 minutes

A single property or tenant can be entered into Rent Manager quickly, but what if you are entering 50? This webinar provides a demonstration and discussion of data entry by means of importing into Rent Manager 12. Whether you are entering your first 30 tenants or you have recently acquired 20 properties with 400 tenants, watch as we show you how spreadsheets are prepared and imported to eliminate hours of manual data entry!

Portfolio Setup

Approximate length: 50 minutes

New to Rent Manager? Start here to get all of the information you need into your database. This Process is a group of courses that will walk you through all walk you through entering key information in Rent Manager including: Chart Accounts Charge Types Properties & Rental Units Tenants Leases User Defined Fields

Properties and Rental Units

Approximate length: 20 minutes

Properties & Rental Units are the building blocks of your business. In this course you’ll learn how to create and manage these in Rent Manager, as well as some key details to enter to get the most out of Rent Manager

Rent Manager 12 Overview

Approximate length: 65 minutes

Rent Manager 12 is the latest version of our property management software. We took everything we loved about Rent Manager Xi and then added more of everything! The result? RM12 is the most powerful, customizable, and user-friendly version of Rent Manager that we have ever created. Watch this Rent Manager 12 demonstration and see for yourself how it can help take your business to the next level!

Rent Manager Releases

Approximate length: Varies

In this course, you’ll find the notes that accompany our latest releases to the software. These notes detail out any new features, enhancements, and corrections made to Rent Manager 12.

Site Administrator

Approximate length: 53 minutes

Rent Manager makes it easy to control user privileges – to limit or expand what each user is able to see and do in your database. This webinar presents a demonstration and discussion on how Site Administrators define user permissions by creating and modifying user accounts, creating roles, defining supervisors, and more!

Tenant Communication

Approximate length: 66 minutes

Rent Manager 12 offers a variety of ways to efficiently communicate with prospects, tenants, owners, vendors and property managers. This webinar focuses on how to improve the communication aspect of your business by taking advantage of special correspondence features like sending signable documents in a batch, correspondence via Virtual Post Office (VPO), notifications via Phone or Text Broadcast and of course, data-rich email communication. You’ll also learn how to audit your correspondences in History Notes and other tips to streamline your use of the program.

User Defined Fields

Approximate length: 7 minutes

User Defined Fields give you the power to track anything you want in Rent Manager. In this course, you’ll learn how to create and manage User Defined Fields.

Customization

Add Wizards

Approximate length: 54 minutes

Have you ever wondered how you can save time entering new prospect and tenant records into Rent Manager 12? Or require specific data fields be filled out so all business critical information is included the first time? Let us show you how! This webinar takes you through customizing Add Wizards to meet the needs of your employees, your business processes and specific portfolio needs. Join us to learn how to optimize your Rent Manager 12 experience with customized Add Wizards!

Birds Eye View

Approximate length: 59 minutes

Bird’s Eye View allows you to create an aerial-view depiction of a property and then dynamically populate each unit’s data in a customized format. This feature presents data visually, in a color-coded layout, helping you make informed decisions through a wide range of visual reports. Join us this week as we demonstrate how to create a new Bird’s Eye View map, import an existing map, create overlays, and use Bird’s Eye View to analyze data in a creative and unique way. You won’t want to miss it!

Custom Forms

Approximate length: 52 minutes

Looking to add your logo to your owner statement? Would you like to modify the layout of a printed work order? Rent Manager makes it easy to customize some of the most important forms and statements utilized by your business. This session will show you how to use the Custom Forms tool set to make meaningful changes to customer statements, work orders, owner statements, etc. If you’ve ever wanted to change what displays on your statements, add your company logo, or remove unnecessary form fields, you’ll want to attend this webinar!

Custom Tabs

Approximate length: 50 minutes

Do you want to further customize and control the access of your users in Rent Manager? Rent Manager Custom Tabs feature allows you to customize the collection of data displayed on a tab within your database. In this webinar, you’ll learn how to utilize the Custom Tabs features available in the program! We discuss Rent Manager Custom Tabs and how they can help customize Rent Manager to fit your business needs along with giving another layer of control to the access you give your users.

Database Customization

Approximate length: 54 minutes

Have you ever wondered how you can save time in Rent Manager so that you can focus on growing your business? Join us for the Database Customization Webinar. We’ll show you how to custom fit Rent Manager for your needs, so you can maximize your user experience.

Financial Report Writer

Approximate length: 53 minutes

Have you ever wondered how you can write your own report to include only those financial elements that are important to your business? You can do all this with Financial Report Writer. In this recorded webinar, we introduce you to this powerful tool and demonstrate how to modify & create new financial reports.

Letter Template Manager

Approximate length: 54 minutes

In today’s digital age, communicating with your tenants takes on many forms. In this week’s webinar we’ll show you how to use Rent Manager’s Letter Template Manager to simplify the process. We’ll show you how to design letter templates that automatically pull information from your Rent Manager database into customized letters. Then, we’ll demonstrate how to generate the letters and distribute them to your tenants with just a few clicks. Join us to learn more about this time saving feature!

Report Writer

Approximate length: 56 minutes

Rent Manager provides a venue for creating customized reports using a long list of “click-and-use” insertable fields as well as fields that can be tailored with custom scripting. This webinar provides an introductory demonstration of creating new reports, adding custom scripts, defining filters and advanced settings, and more!

Scripting

Approximate length: 61 minutes

Scripting is a special command language in Rent Manager that lets you pull data from your database to fully customize letter templates, reports, recurring charges, and more! In this introductory webinar, we’ll teach you the basics rules of scripting in Rent Manager 12 so that you can start tailoring our software to fit the specific needs of your business.

Site Administrator

Approximate length: 53 minutes

Rent Manager makes it easy to control user privileges – to limit or expand what each user is able to see and do in your database. This webinar presents a demonstration and discussion on how Site Administrators define user permissions by creating and modifying user accounts, creating roles, defining supervisors, and more!

Tips and Tricks

Approximate length: 58 minutes

Back by popular demand, our Tips and Tricks webinar has a new and improved focus—Rent Manager 12 users’ requests! We formulated and based this webinar on requests and feedback from our Rent Manager 12 webinar participants. (Filling out the webinar survey pays off!) Watch as we take you through Rent Manager and share time-saving tips, shortcuts, handy tricks, and ways to customize your Rent Manager experience to efficiently utilize the software.

User Defined Fields

Approximate length: 7 minutes

User Defined Fields give you the power to track anything you want in Rent Manager. In this course, you’ll learn how to create and manage User Defined Fields.

Webinar: User Defined Fields

Approximate length: 55 minutes

Do you collect data for which Rent Manager does not provide a standard field? Perhaps you track policy numbers of your tenant’s rental insurance, or maybe you document the first name of each owner’s spouse. Rent Manager makes it easy to capture this data and utilize it throughout the program. Watch as we demonstrate how to create User Defined Fields and access the data from Report Writer, Letter Manager, Custom Forms and more.

XI to 12: Customization Options

Approximate length: 20 minutes

Just when you thought you couldn’t do any more customization in Rent Manager, we added several new tools in Rent Manager 12 to help you tailor fit your database to your needs. In this course, we’ll show you the Dashboard, Address and Phone Types, Entity customization, Scoreboards and Add Wizards.

Integrations

Apply Now

Approximate length: 62 minutes

“Apply Now” is our newest “online application” solution. This feature is part of the Web Portal Suite, allowing RMO customers to easily create sophisticated applications in Rent Manager that can be filled out by prospects through a website. Apply Now also includes unique features like the ability to automate the screening process whenever a new application is received. Join this session to learn how to take advantage of this new RM12 offering!

ePay

Approximate length: 59 minutes

ePay is an integrated feature that lets you make or receive electronic payments for tenants, vendors, and owners. With Paylease, our integrated partner, your tenants can pay over the phone or through Tenant Web Access (RMO only). ePay also allows you to scan their checks in the office and electronically deposit the funds into your bank account without ever driving to the bank! Effortlessly pay your vendors and owners each month with just a few clicks of the mouse! Join us this week as we demonstrate everything needed to set up an ePay account and begin processing transactions online through Rent Manager 12.

ILS Marketing Integration

Approximate length: 60 minutes

Rent Manager 12 makes it easy to automatically send professional advertisements to major Internet Listing Services (ILS) like Zillow, Trulia, Rent.com and more! In this recorded webinar, learn how to define the appropriate advertisement information on your rental units and properties in order to market your vacancies across the internet instantly and free of charge!

Leasing Web Access

Approximate length: 49 minutes

Leasing Web Access is a new web feature that makes it possible for prospects to electronically sign leases and have those leases instantly loaded back into Rent Manager. This automation helps you sign prospects faster, reduce your vacancies, and provide added convenience to everyone involved! Learn how to set up and process electronic leases through Rent Manager.

Marketing Your Units

Approximate length: 64 minutes

Rent Manager has the tools you need to quickly and efficiently market your units and reduce vacancy. In this recorded webinar, we showcase our most powerful marketing features including website integrations and automated ILS feeds that post your units to sites such as Trulia, Zillow and more!

PayLease

Approximate length: 62 minutes

In this week’s webinar, we’ll show you all the ways our nearly decade-long partnership with PayLease benefits to your company. We’ll discuss everything PayLease has to offer your management company—including new features and products, ePay processing, and their seamless integration with Rent Manager. Join us to learn how PayLease can positively impact your property management business.

RMAppSuite

Approximate length: 50 minutes

rmAppSuite is a collection of mobile apps (for RMO customers) that can be downloaded to your smartphone or tablet to revolutionize the way you handle out-of-office tasks. This webinar will showcase the four apps that comprise this suite: rmInspection, rmService, rmPayment and rmCapture. Learn how these apps can help you upload images straight from your mobile device, conduct unit inspections, collect payments, and manage service issues—all while you are out in the field!

RMInspection

Approximate length: 78 minutes

rmInspection is a mobile app that allows you to complete your property or unit inspections on your mobile device and upload them directly back into Rent Manager! In this course, you’ll learn how to license, download, and set up the app. You’ll also learn how to create inspection templates, complete inspections in the field, and run inspection reports.

Web Portal Suite

Approximate length: 48 minutes

The Web Portal Suite makes it convenient for tenants, owners, and staff to access and manage information directly linked to Rent Manager. Tenant Web Access provides a portal for tenants to review charges, make payments, and request maintenance. Owner Web Access gives owners the ability to make online contributions, run reports, and view ownership and financial information. Leasing Web Access allows the use of electronic signatures to take your lease signing and renewal process completely online. mobileRM gives you access to all of the key features you depend on—including tenant information, bills, work orders, reports, and more!

Leasing

Apply Now

Approximate length: 62 minutes

“Apply Now” is our newest “online application” solution. This feature is part of the Web Portal Suite, allowing RMO customers to easily create sophisticated applications in Rent Manager that can be filled out by prospects through a website. Apply Now also includes unique features like the ability to automate the screening process whenever a new application is received. Join this session to learn how to take advantage of this new RM12 offering!

Bird's Eye View

Approximate length: 59 minutes

Bird’s Eye View allows you to create an aerial-view depiction of a property and then dynamically populate each unit’s data in a customized format. This feature presents data visually, in a color-coded layout, helping you make informed decisions through a wide range of visual reports. Join us this week as we demonstrate how to create a new Bird’s Eye View map, import an existing map, create overlays, and use Bird’s Eye View to analyze data in a creative and unique way. You won’t want to miss it!

ILS Marketing Integration

Approximate length: 60 minutes

Rent Manager 12 makes it easy to automatically send professional advertisements to major Internet Listing Services (ILS) like Zillow, Trulia, Rent.com and more! In this recorded webinar, learn how to define the appropriate advertisement information on your rental units and properties in order to market your vacancies across the internet instantly and free of charge!

Leases

Approximate length: 10 minutes

Leases are a core part of your business. In this course, you’ll learn how to create and track residential leases and renewals in Rent Manager. You’ll also learn how to track a tenant with multiple leases at your properties.

Leasing Web Access

Approximate length: 49 minutes

Leasing Web Access is a new web feature that makes it possible for prospects to electronically sign leases and have those leases instantly loaded back into Rent Manager. This automation helps you sign prospects faster, reduce your vacancies, and provide added convenience to everyone involved! Learn how to set up and process electronic leases through Rent Manager.

Marketing Your Units

Approximate length: 64 minutes

Rent Manager has the tools you need to quickly and efficiently market your units and reduce vacancy. In this recorded webinar, we showcase our most powerful marketing features including website integrations and automated ILS feeds that post your units to sites such as Trulia, Zillow and more!

Partner Webinar: AmRent

Approximate length: 59 minutes

This session, presented by Linda Richer, Vice President of AmRent, will focus on housing providers’ challenges and adjustments based on the April 4, 2016 HUD General Counsel announcement surrounding the use of criminal histories for housing eligibility. Topics will include a summary of the announcement, industry discussions since the announcement, resident selection policy guidance and best practices.

Prospect Management

Approximate length: 50 minutes

Rent Manager’s Prospect Manager module is a must-have for leasing agents and managers looking to track potential renters. Join us in this week’s webinar as we demonstrate how Prospect Manager helps on-site personnel track activity, identify which units meet a prospect’s criteria, add prospects to waiting lists and easily convert prospects into tenants. We will also discuss how Prospect Manager helps managers make informed business decisions about marketing and understand trends through essential reports.

RMAppSuite

Approximate length: 50 minutes

rmAppSuite is a collection of mobile apps (for RMO customers) that can be downloaded to your smartphone or tablet to revolutionize the way you handle out-of-office tasks. This webinar will showcase the four apps that comprise this suite: rmInspection, rmService, rmPayment and rmCapture. Learn how these apps can help you upload images straight from your mobile device, conduct unit inspections, collect payments, and manage service issues—all while you are out in the field!

Security Deposits

Approximate length: 55 minutes

The Security Deposit charge is one of the most common in Rent Manager and often affects every customer and owner. Whether you were holding security deposits in the bank before you started using Rent Manager or you just received a new security deposit payment, Rent Manager makes it easy to create and manage security deposit transactions. This webinar provides a demonstration of common security deposit activities and how they impact the Balance Sheet. Watch as we demonstrate how to charge, receive, apply, refund, transfer and forfeit security deposits.

Tenant Communication

Approximate length: 66 minutes

Rent Manager 12 offers a variety of ways to efficiently communicate with prospects, tenants, owners, vendors and property managers. This webinar focuses on how to improve the communication aspect of your business by taking advantage of special correspondence features like sending signable documents in a batch, correspondence via Virtual Post Office (VPO), notifications via Phone or Text Broadcast and of course, data-rich email communication. You’ll also learn how to audit your correspondences in History Notes and other tips to streamline your use of the program.

XI to 12: Leases

Approximate length: 8 minutes

Lease tracking got a serious upgrade in Rent Manager 12. In this course, we’ll explore these new features and how they compare to Rent Manager Xi.

XI to 12: Security Deposits

Approximate length: 8 minutes

We’ve made handling security deposits even easier in Rent Manager 12! In this course, you’ll learn what we’ve changed and how it compares to Rent Manager Xi.

Owners

Fee-Based Management

Approximate length: 55 minutes

Do you manage properties and rental units for property owners? If so, you’ll want to take advantage of all of the Owner features Rent Manager has to offer. In this webinar, you will learn how to set up owner accounts, define and post management fees, write owner checks, and read Owner Statements.

Management Fees

Approximate length: 14 minutes

Learn the basics of Management Fee setup. In this course, you’ll learn how to create fee structures and set up your management company in Rent Manager.

Owner Setup

Approximate length: 60 minutes

Watch as we demonstrate how to set up owner accounts, create management fee structures, establish owner check settings, and define default system preferences and highlight some key upgrades from Rent Manager Xi along the way!

Owners

Approximate length: 8 minutes

For fee-based management companies, tracking your owners in Rent Manager is key. In this course we’ll explore how to set up owner records in Rent Manager.

Understanding the Owner Statement

Approximate length: 59 minutes

Do you get tongue-tied while trying to explain the Owner Statement to your owners? Hesitate no more! This webinar will explain the Rent Manager 12 Owner Statement in detail including where amounts come from and how they are calculated.

XI to 12: Owners

Approximate length: 32 minutes

Fee-based managers won’t want to miss this crash course on the updates made to handling owners in RM12.

Payables

Accounts Payable

Approximate length: 46 minutes

If you’re looking to learn all of the Accounts Payable basics in Rent Manager, look no further! This learning path includes the content from our basics payable courses from “One-Time Bills” to “Vendor Credits” in an order recommended by our training team for optimal learning.

Accounts Payable Reports

Approximate length: 52 minutes

In this webinar, we review Rent Manager Account Payable reports and how they can help track what expenses you have paid and what bills you still have outstanding.

Bill Payments

Approximate length: 13 minutes

Rent Manager makes recording your bill payments quick and easy! In this course, we’ll explore how to process bill payments in your Rent Manager database.

Billable Expenses

Approximate length: 21 minutes

Rent Manager’s new Billable Expense feature makes it easy to invoice property expenses back to tenants or property owners in a few quick clicks! In this course, you’ll learn how set up and use Billable Expenses to quickly recover your costs and even earn an additional profit by adding markup to the invoice.

Checks

Approximate length: 14 minutes

In the real world, you issue check payments to vendors, tenants, property owners, and sometimes even prospects. In this course, you’ll learn the basics of recording those check payments in Rent Manager.

Credit Cards

Approximate length: 53 minutes

Do you pay property and business expenses with credit cards? Then this session is perfect for you! Learn how to track your credit cards in Rent Manager. We’ll explore how to enter credit card charges and payments and also how to pay bills with your own credit cards. You will also learn how to use Account Balance Disbursal to easily pay off credit cards that were used to pay expenses for different properties in your managed portfolio. Finally, we’ll examine how to reconcile these entered credit card transactions against actual statements to ensure that Rent Manager matches your real-world credit card balances.

Job Costing

Approximate length: 62 minutes

It’s not enough to examine the profitability of your properties; you also need to know the profitability of the major jobs that are part of growing and maintaining your business. This webinar will examine the Job Costing feature in Rent Manager and how you can tag transactions to track income and expenses by job.

One-Time Bills

Approximate length: 7 minutes

The first step to streamlining your payables using Rent Manager is entering your bills. In this course, you’ll learn how to record bills in Rent Manager.

Partner Webinar: AvidXchange

Approximate length: 55 minutes

AvidXchange helps you automate your AP process from invoice receipt through vendor payment and provides the valuable assurance that your bills are being handled properly so you can focus on growing your business. In just 60 minutes,we will examine current trends in the payables industry and how AvidXchange has already helped hundreds of property management companies capitalize on these trends. Watch AP Automation Expert Brian Thayer and Product Expert Nathan Ray as they discuss: · The services offered by AvidXchange · How AP automation solves many problems thatare inherent to the real estate industry · The partnership and integration between AvidXchange and Rent Manager

Payables Enhancements

Approximate length: 59 minutes

At Rent Manager, we are always looking for ways to improve features and make your user experience even better. Recently, we’ve made some updates to our Accounts Payable features. Join this week’s webinar as we demonstrate these enhancements. We’ll walk through our new Billable Expense feature, Upload Manager Bills, filtered Property Groups, and more!

PayLease

Approximate length: 62 minutes

In this week’s webinar, we’ll show you all the ways our nearly decade-long partnership with PayLease benefits to your company. We’ll discuss everything PayLease has to offer your management company—including new features and products, ePay processing, and their seamless integration with Rent Manager. Join us to learn how PayLease can positively impact your property management business.

Security Deposits

Approximate length: 55 minutes

The Security Deposit charge is one of the most common in Rent Manager and often affects every customer and owner. Whether you were holding security deposits in the bank before you started using Rent Manager or you just received a new security deposit payment, Rent Manager makes it easy to create and manage security deposit transactions. This webinar provides a demonstration of common security deposit activities and how they impact the Balance Sheet. Watch as we demonstrate how to charge, receive, apply, refund, transfer and forfeit security deposits.

Tech Tuesday: Avid Xchange

Approximate length: 52 minutes

Stop manually entering invoice data, chasing people down for approvals, waiting for authorizations, and signing and mailing all those paper checks. AvidXchange automates the entire payables process – from purchase order through vendor payment – and it works seamlessly with Rent Manager.
In this 30-minute webinar, our partner, AvidXChange, answers the following questions: What does it mean to be fully automated? What are the benefits? How does the solution work?

Vendor Credits

Approximate length: 5 minutes

Sometimes your vendors make mistakes, and to make up for it they offer you a discount on your next bill. In this course you’ll learn how to record and use Vendor Credits in Rent Manager.

Vendors

Approximate length: 9 minutes

Vendors provide services for your business, and expect to be paid for it. This makes them a key part of any Accounts Payable process. In this course, you’ll learn how to create and manage Vendor accounts in Rent Manager.

Webinar: Accounts Payable

Approximate length: 58 minutes

In this webinar we review the fundamental A/P processing tasks such as entering checks, one time bills, and recurring bills. We also review how to efficiently pay your expenses and learn tips and tricks to streamline your processing!

Receivables

Accounts Receivable

Approximate length: 45 minutes

This Learning Path includes all of the content from our basic Accounts Receivable courses in one place. It’s a one-stop shop for you to learn the basics of A/R in Rent Manager, and each module is presented to you an an order recommended by our training team!

Accounts Receivable Reports

Approximate length: 48 minutes

Are you responsible for managing receivables in Rent Manager? Then join this week’s webinar to learn how to utilize the A/R features available in the program! We will review Rent Manager Account Receivable reports and how they can help track what you have collected in income and what is still to be collected. We will also learn tips and tricks to streamline your processing!

Bank Deposits

Approximate length: 10 minutes

At Rent Manager, we urge our customers to record any transaction that happens in real-life in Rent Manager. In this course, you’ll learn how to record and track your bank deposits in your Rent Manager database.

Charge Types

Approximate length: 5 minutes

Charge Types are a key piece of your Rent Manager accounting setup. In this course, you’ll learn how to create Charge Types and how they’re used to charge your Tenants.

Late Fees

Approximate length: 13 minutes

Rent Manager makes it easy to calculate and post late fees on delinquent accounts. In this course, you’ll learn how to set up property & tenant late fees as a fixed amount or percentage of a balance. After the setup is complete, you’ll learn how to post late fees for all past due customers in one easy step!

One-Time Charges

Approximate length: 6 minutes

In this course, we’ll explore the creation of one-time charges on Tenant accounts. We will walk through adding a one-time charge to a tenant with a single lease as well as to a tenant with multiple leases.

PayLease

Approximate length: 62 minutes

In this week’s webinar, we’ll show you all the ways our nearly decade-long partnership with PayLease benefits to your company. We’ll discuss everything PayLease has to offer your management company—including new features and products, ePay processing, and their seamless integration with Rent Manager. Join us to learn how PayLease can positively impact your property management business.

Recurring Charges

Approximate length: 20 minutes

Recurring charges help you streamline your regular rent charge postings. In this course we review how and where to create recurring charges, their inheritance by other entities, and the recurring charge posting process.

RMAppSuite

Approximate length: 50 minutes

rmAppSuite is a collection of mobile apps (for RMO customers) that can be downloaded to your smartphone or tablet to revolutionize the way you handle out-of-office tasks. This webinar will showcase the four apps that comprise this suite: rmInspection, rmService, rmPayment and rmCapture. Learn how these apps can help you upload images straight from your mobile device, conduct unit inspections, collect payments, and manage service issues—all while you are out in the field!

Security Deposits

Approximate length: 55 minutes

The Security Deposit charge is one of the most common in Rent Manager and often affects every customer and owner. Whether you were holding security deposits in the bank before you started using Rent Manager or you just received a new security deposit payment, Rent Manager makes it easy to create and manage security deposit transactions. This webinar provides a demonstration of common security deposit activities and how they impact the Balance Sheet. Watch as we demonstrate how to charge, receive, apply, refund, transfer and forfeit security deposits.

Tenant Payments

Approximate length: 14 minutes

Recording payments received in Rent Manager is a breeze! In this course, you’ll learn how to record payments on an individual tenant and how to record multiple payments simultaneously in a batch.

Tenant Statements

Approximate length: 9 minutes

Providing tenant’s with a statement of their account is a great way to improve collections. In this course, we’ll review the types of statements available in Rent Manager, how to generate them, and how to send them out quickly!

Webinar: Accounts Receivable

Approximate length: 60 minutes

Rent Manager has all of the tools you need to make processing your receivables as quick and painless as possible. Join us for this week’s webinar as we explore how to add charges, receive payments, and deposit money into the bank. Along the way, you’ll learn expert best practices to save you time and streamline your receivables!

Webinar: Late Fees

Approximate length: 54 minutes

Are tenant delinquencies bringing you down? Dealing with late-paying tenants can be extremely frustrating and time consuming! In this session, we’ll take the pain out of managing tenant delinquency and help you generate income with just a few mouse clicks! We’ll cover how to easily set up and post late fees, as well as how to generate late notices to maximize tenant communication.

XI to 12: Security Deposits

Approximate length: 8 minutes

We’ve made handling security deposits even easier in Rent Manager 12! In this course, you’ll learn what we’ve changed and how it compares to Rent Manager Xi.

Reporting

Accounts Payable Reports

Approximate length: 52 minutes

In this webinar, we review Rent Manager Account Payable reports and how they can help track what expenses you have paid and what bills you still have outstanding.

Accounts Receivable Reports

Approximate length: 48 minutes

Are you responsible for managing receivables in Rent Manager? Then join this week’s webinar to learn how to utilize the A/R features available in the program! We will review Rent Manager Account Receivable reports and how they can help track what you have collected in income and what is still to be collected. We will also learn tips and tricks to streamline your processing!

Balance Sheet Troubleshooting

Approximate length: 50 minutes

Balance Sheet discrepancies got you down? Cheer up, we’ve got you covered. In this recorded webinar, we’ll review some some of the most common reasons your supporting schedules don’t match key balances on the Balance Sheet. Watch as we show you how to easily identify and correct these issues.

Financial Report Writer

Approximate length: 53 minutes

Have you ever wondered how you can write your own report to include only those financial elements that are important to your business? You can do all this with Financial Report Writer. In this recorded webinar, we introduce you to this powerful tool and demonstrate how to modify & create new financial reports.

Intro to Reporting

Approximate length: 60 minutes

Rent Manager offers over 250 reports to help you analyze every aspect of your business performance. In this session, we will discuss how to fully utilize Rent Manager’s reporting suite by examining popular reports and learning how to drill-down on account totals, memorize report settings, export report data to a variety of formats, create report batches, use grid view and more!

Job Costing

Approximate length: 62 minutes

It’s not enough to examine the profitability of your properties; you also need to know the profitability of the major jobs that are part of growing and maintaining your business. This webinar will examine the Job Costing feature in Rent Manager and how you can tag transactions to track income and expenses by job.

Reducing Your Reporting Clicks

Approximate length: 55 minutes

Are you tired of making the same clicks over and over again to run the same reports? We thought so. In this webinar, we’ll show you how to minimize the clicks needed to generate your favorite Rent Manager reports. Join us as we demonstrate how memorize, batch, and schedule your “go-to” reports. We’ll also show you to a quickly adjust and save report columns using Rent Manager 12’s new Grid Reporting option.

Report Writer

Approximate length: 56 minutes

Rent Manager provides a venue for creating customized reports using a long list of “click-and-use” insertable fields as well as fields that can be tailored with custom scripting. This webinar provides an introductory demonstration of creating new reports, adding custom scripts, defining filters and advanced settings, and more!

Scripting

Approximate length: 61 minutes

Scripting is a special command language in Rent Manager that lets you pull data from your database to fully customize letter templates, reports, recurring charges, and more! In this introductory webinar, we’ll teach you the basics rules of scripting in Rent Manager 12 so that you can start tailoring our software to fit the specific needs of your business.

Tech Tuesday: Metric-X

Approximate length: 60 minutes

Metric-X will show how companies are using custom reports and analytics to improve operations and drive business performance.
The analytics demos will show how real Rent Manager data normally seen in reports such as the General Ledger, Market Rent Analysis, Fiscal Year Budget, A/R Aging and more can be combined, viewed in charts, and analyzed.

Scripting

Letter Template Writer

Approximate length: 54 minutes

In today’s digital age, communicating with your tenants takes on many forms. In this week’s webinar we’ll show you how to use Rent Manager’s Letter Template Manager to simplify the process. We’ll show you how to design letter templates that automatically pull information from your Rent Manager database into customized letters. Then, we’ll demonstrate how to generate the letters and distribute them to your tenants with just a few clicks. Join us to learn more about this time saving feature!

Report Writer

Approximate length: 56 minutes

Rent Manager provides a venue for creating customized reports using a long list of “click-and-use” insertable fields as well as fields that can be tailored with custom scripting. This webinar provides an introductory demonstration of creating new reports, adding custom scripts, defining filters and advanced settings, and more!

Scripting

Approximate length: 61 minutes

Scripting is a special command language in Rent Manager that lets you pull data from your database to fully customize letter templates, reports, recurring charges, and more! In this introductory webinar, we’ll teach you the basics rules of scripting in Rent Manager 12 so that you can start tailoring our software to fit the specific needs of your business.

Scripting: If Function Basics

Approximate length: 6 minutes

Once you understand the basics of scripting in Rent Manager, you can start to expand your scripting knowledge and learn in depth how each function works. This course will teach you to use the System WHILE function.

Service Management

Assets & Inventory

Approximate length: 56 minutes

Interested in effectively managing your assets & inventory? Rent Manager makes it easy with Asset Management & Inventory Items. Asset Management lets you create detailed entries for your assets (refrigerators, microwaves, laundry machines, furnaces, etc.), link them to properties and/or units, schedule routine maintenance so that you can keep them properly maintained, track their status, and oversee warranties. Inventory Items can be tracked by property and added to service issues as work is completed. Join us this week as we demonstrate these two powerful features of Rent Manager!

Job Costing

Approximate length: 62 minutes

It’s not enough to examine the profitability of your properties; you also need to know the profitability of the major jobs that are part of growing and maintaining your business. This webinar will examine the Job Costing feature in Rent Manager and how you can tag transactions to track income and expenses by job.

RMAppSuite

Approximate length: 50 minutes

rmAppSuite is a collection of mobile apps (for RMO customers) that can be downloaded to your smartphone or tablet to revolutionize the way you handle out-of-office tasks. This webinar will showcase the four apps that comprise this suite: rmInspection, rmService, rmPayment and rmCapture. Learn how these apps can help you upload images straight from your mobile device, conduct unit inspections, collect payments, and manage service issues—all while you are out in the field!

RMInspection

Approximate length: 78 minutes

rmInspection is a mobile app that allows you to complete your property or unit inspections on your mobile device and upload them directly back into Rent Manager! In this course, you’ll learn how to license, download, and set up the app. You’ll also learn how to create inspection templates, complete inspections in the field, and run inspection reports.

Service Manager

Approximate length: 57 minutes

Service Manager makes it easy to track, manage, bill for, and resolve the maintenance issues related to the properties that you manage. It’s also an excellent tool to keep you on top of everyday office tasks. Watch this webianr to get your office and maintenance tasks under control with Service Manager!

Turnover Management

Move-Out Processing

Approximate length: 68 minutes

For many property management companies, the move-out process can be very time-consuming. You have to move out the tenant, refund their deposit, inspect the unit, go through a “make-ready” period, and find a new prospect to fill the vacancy. In this Rent Manager 12 webinar, we explore the features in Rent Manager that can both simplify and streamline the move-out process for your business.

RMAppSuite

Approximate length: 50 minutes

rmAppSuite is a collection of mobile apps (for RMO customers) that can be downloaded to your smartphone or tablet to revolutionize the way you handle out-of-office tasks. This webinar will showcase the four apps that comprise this suite: rmInspection, rmService, rmPayment and rmCapture. Learn how these apps can help you upload images straight from your mobile device, conduct unit inspections, collect payments, and manage service issues—all while you are out in the field!

RMInspection

Approximate length: 78 minutes

rmInspection is a mobile app that allows you to complete your property or unit inspections on your mobile device and upload them directly back into Rent Manager! In this course, you’ll learn how to license, download, and set up the app. You’ll also learn how to create inspection templates, complete inspections in the field, and run inspection reports.

Security Deposits

Approximate length: 55 minutes

The Security Deposit charge is one of the most common in Rent Manager and often affects every customer and owner. Whether you were holding security deposits in the bank before you started using Rent Manager or you just received a new security deposit payment, Rent Manager makes it easy to create and manage security deposit transactions. This webinar provides a demonstration of common security deposit activities and how they impact the Balance Sheet. Watch as we demonstrate how to charge, receive, apply, refund, transfer and forfeit security deposits.

Workflow Management

Add Wizards

Approximate length: 54 minutes

Have you ever wondered how you can save time entering new prospect and tenant records into Rent Manager 12? Or require specific data fields be filled out so all business critical information is included the first time? Let us show you how! This webinar takes you through customizing Add Wizards to meet the needs of your employees, your business processes and specific portfolio needs. Join us to learn how to optimize your Rent Manager 12 experience with customized Add Wizards!

Custom Tabs

Approximate length: 50 minutes

Do you want to further customize and control the access of your users in Rent Manager? Rent Manager Custom Tabs feature allows you to customize the collection of data displayed on a tab within your database. In this webinar, you’ll learn how to utilize the Custom Tabs features available in the program! We discuss Rent Manager Custom Tabs and how they can help customize Rent Manager to fit your business needs along with giving another layer of control to the access you give your users.

RMInspection

Approximate length: 78 minutes

rmInspection is a mobile app that allows you to complete your property or unit inspections on your mobile device and upload them directly back into Rent Manager! In this course, you’ll learn how to license, download, and set up the app. You’ll also learn how to create inspection templates, complete inspections in the field, and run inspection reports.

Service Manager

Approximate length: 57 minutes

Service Manager makes it easy to track, manage, bill for, and resolve the maintenance issues related to the properties that you manage. It’s also an excellent tool to keep you on top of everyday office tasks. Watch this webianr to get your office and maintenance tasks under control with Service Manager!

Task Automation

Approximate length: 18 minutes

Task Automation lets you establish automated posting schedules for recurring charges, late fees, and more. This course examines how to activate this feature in Rent Manager and then establish posting schedules (also called recurrence patterns) for various activities in the program.