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I'm so glad we found Rent
Manager when we did. We had just fired our third party property
managers and were facing a potential crisis when Rent Manger
came to the rescue. Now, the owners who live in Indiana and in
Georgia can keep the books and more importantly the checkbook
for the properties we own in Ohio. Both the Rent Manager
software and the Rent Manager tech support are user friendly. I
have never experienced such timely, courteous, and efficient
tech support as I have at Rent Manager. Not only that, but Rent
Manager actually gets better and better over time because there
are so many wonderful features to Rent Manager that only time
reveals. I have not found Rent Manager to be deficient in any
aspect of our property management business. The software and the
people are a joy to work with every day.
- Susan Martin , Owner Eventide, Inc.

"This Company is just the best. They are pros at programming and customer service. We can all take a lesson on how they handle difficult situations. No other vendor we deal with has it together as much as this one. You can not go wrong as having them as your partner."
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Trish Don Francesco - Metropolitan Real Estate

"I have never seen anything as powerful yet so user friendly as Rent Manager. Having switched from other commercial software I have never been happier."
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Berkley Properties

"We started with 10 units. Now we're up to a few hundred. Your company has definitely made our growth sustainable and achievable.
You have a fantastic sales and tech support team! "
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Tyler Kownacki - BK Prop Mgmt

"Wonderfully knowledgeable sales team. Depth of product knowledge was refreshing in a marketplace full of reps with no ability to answer detailed - straightforward questions about specific functionality. Product just happens to be exactly what we wanted too! "
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Anonymous

"Great product. Exceeds expectations. Saves me at least an hour a day."
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Joe Gutman - Chief Management, LLC.

"You have developed and provide support for a product that is far ahead of your competitors. The tech support is wonderfully responsive and knowledgeable. I believed automated software would have a profound affect on my daily operation. I just didn't anticipate it being as good as this program allows. If you ever need an advocate or customer testimonial, I would be pleased to assist. I have already helped "sell" an additional copy to a colleague and have at least 4-5 others that are planning to go through a demo in my office in anticipation of purchasing . . . . all very excited based on what I shared about your program. Thank you for your wonderful professionalism and customer responsiveness. It has made me a loyal user."
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Joe Abraham - Abraham Properties

"I just want to let you know that I could not figure out how to set up my product and your staff called me numerous times till I was able to sit down with Sara and set it up. I could not believe how helpful your site is and the three techs that I talked to were unbelievable nice and helpful. Other programs for other uses that I have ever purchased have been very user unfriendly in regards to personal support. I would recommend your program solely on the people you have working for you. Thanks again and let the people there know how much their personal service made your product a pleasure to have."
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Stuart Jones

"I purchased ****** to begin with which was horrible. Both the product and the company were horrible. I filed a dispute through my Visa company to get my money back, it has not been settled yet.
Your company was the first to contact me after inputting my information into buyerzone.com. I love your product, it was easy to learn and it is user friendly. Your employees are wonderful to work with. Everyone I have had contact with in your company have been professional, nice, I just can't say enough about how well I have been treated by them.
I look forward to having a long term business relationship with you. With your product I feel confident that I will be able to minimize the amount of time it will take for bookkeeping.
Good job and thank you."
- Lois Pengilley - Grace Properties

"Your program and your staff has been extremely helpful in teaching me your system and the basics of accounting. It is perfect for our needs.
I would like to mention Heather and how incredibly helpful she has been. She was extremely patient with me as I learned, she's very friendly, and she is very knowledgable. I will never change to another program because of her."
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Austin Campbell - Sola Salons

"After spending 5 frustrating months with another competitor, I have to tell you that I am very happy with your product, your service, your technical help and your helpful professional attitude. I will be one of your biggest boosters. I am a Real Estate Broker and I only deal with commercial properties - as well as an owner of MHPs.
Thank you, Thank you, Thank you. You have made our management easier and my employees happier.
Sincerely, Roger Mandel"
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Roger Mandel - Mandel Real Estate Company

"Rent Manager has been everything we expected and more. We are trying to utilize as much of the software as possible."
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Lawrence Custer - Carolina Properties

"I really do enjoy the Rent Manager system, we are finding more and more neat and useful features everyday. It definitely made our lives easier. Your system was easy enough for us to understand as soon as we started using it. It covers everything that we needed, plus things that we didn't even think of but are now helping us in new ways. And it was a lot cheaper than the other systems that we had priced and were using before."
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Booie's Mobile Home Park

"To Whom It May Concern:
My name is Anne Waller. I am the Office Manager for Lake Los Serranos Company and we are presently using Rent Manager for billing. I called and talked to Andy Williamson about whether or not we were to be sent upgrades or if we were updated automatically when they were released. I was not aware that we were supposed to download them ourselves. The person that used to do billing is no longer here and the new person was never told how we were to get the updates. It was always assumed that it must be done automatically. Andy very graciously explained how to go about it and walked me through the process. It did not work. I tried a few times to no avail. He then told me that he would have someone from tech support call to help. Based on past experiences, I was sure that it would be a day or two before anything happened. About an hour later I got a call from Dave Osbun of tech support. I was very surprised. I had never had such quick response from anyone before. We went through the same process again and tried some things that did not work. He then said that he would have to get back to me and again I thought...OK...another day or two. An hour later he was back and we got the problem solved. It took some time and I learned a lot while we were working the problem.
Now to the reason for this missive...I wanted you to know that you have two great people working for the company. They were polite, extremely helpful, and did their jobs well. I am the first to yell when something is not right, but I am also the first to let someone know when they have done a great job. Many people will tell you when something is not to their liking but forget to tell you when everything is all right. My compliments to you for having such good people working for your company."
Sincerely.
LAKE LOS SERRANOS COMPANY
- Anne S. Waller - March 13th, 2006

"I swear to goodness, I have not taken my hands off this program since I downloaded the demo, especially after getting my data in the system!
I am not easy to please especially when it comes to software. After being on ********, I look at this program like a cell phone, asking why I did not do this a year ago.! How could I have ever lived without this and how much money have I lost being on an old system that was not giving me what I needed?
As of this time, I have this thing printing out complete pleadings for court (The WHOLE THING) and PERFECT DATA, I don't have to fill in ANYTHING! It is also spitting out voucher letters so the tenants can get help with their rent, and COMPLETE LEASE PACKAGE. This has been taking me an hour per tenant!
I would hate to think of how many thousands o dollars each quarter I have lost not being on this program and utilizing it to its capacity!
The decision took YEARS to make, asking supposed authorities in the rental business and getting little or no answers except to come up with thousands of dollars and buy the "Big Boy" and stay hostage to their terms. I am glad I waited till I tried this one!
Having been a programmer myself, I am very critical of software. I know how important the functionality is in a system and this one really has it.
A copy of this email is being sent to those authorities and teachers of the rental business and I am no longer asking for opinions on software, I have one for you. The company is below. You can download the full working demo for free. Take my word for it, YOU CAN'T AFFORD NOT TO USE THIS PROGRAM! Price is NOT of essence here and anyone that is in the rental business and is serious needs this NOW."
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Art Frasik, Jr.

"Very impressed with the product. I shopped around a good bit and Rent Manager is the best balance of price and features."
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Peter Imes

"As you can see, I'm delighted with your software. I'm actually a software developer myself, and we run a real estate company on the side mainly due to the problems associated with software outsourcing that our industry has encountered over the last few years. Our goal was to leave software development and focus entirely on real estate property management.
I've developed vertical market applications in my past, and I know how hard it is to do this. I'm also a Delphi developer so I have a sense of what has to be done. When I found your product, I was skeptical but since I use it on a daily basis I can honestly say that its well thought out, simple to use and gets the job done so that I can get back to work. I love it, and I commend you for what you have done with this application. Keep up the good work and good luck with it in the future."
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Myles Wakeham

"Your (our) salesman and tech support were and have been responsive and fabulous. For instance, Glenn fitted us with exactly the right products, and your tech support continued to return a service call until we responded and then helped us rectify the set-up of the software on a networked office system. We have yet to have the time to actually set-up the software with our property information, but believe that when we do, it will surely beat the paper filing system we have been using to track our commercial and residential investment properties and tenants. Further, as we continue to grow, we know and our confident that your software will grow with us. That you the President are querying us re: our experience is further testament that we made the right decision.
Thank you, Mitchell Diaz"
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Mitchell Diaz

"Overall the best program I have tried. The other 4 I tried did not match up in any way."
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Petrus Lindeque

"We can always depend on your company and your wonderful staff to take care of our issues... The program is wonderful and any short comings seemed to get fixed over time with the upgrades. You should be very proud of your company we are proud to be a customer."
Trish Don Francesco

"What an amazing product. I'm speechless after less than an hour of use."
- Michael Lleverino

"Thank you so very much because you have really helped me to get my company to a point that they haven't been able to get to in five years. We have made more progress through these last two and half months than we have in the last three years.
Oh, and keep up those wonderful personalities. I don't usually get the chance to just call and say thanks because (even though I wish I was your only customer - so you could hold my hand everyday) I know I am not. So thanks for sticking with me. Thanks Development Team: Besides my crazy ways of doing things because I am a previous QB user - me and my bosses have made your lives hell with my requests for changes to the system to make our lives better over here. Besides the wonderful changes that you have made over there (because lets face it, we didn't develop the system you did.) And when people don't know who you guys are, because we know alot of people, we make sure to clue them in to get on board the Rent Manager train because it is taking off. Sales - thanks for finding us to give us this wonderful opportunity. Its not just an accounting system. Its an operating system where all our internal and external needs are met." Thank You
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Sara Krawczykowski
3/17/2005

"We have been using Rent Manager for about 5 years. We have 30 properties and about 3000 tenants. we find that this program works very well. As far as training your managers.... very easy. we have the network version in our office and it only took a few days for the employees to become comfortable with using the software... very easy to setup and get going."
- Gary Frank - Cook Companies

"I have used Rent Manager since the mid 90'. Our company now has over 40 properties using Rent Manager, in 14 different states. I have trained 11 properties, all at one time, in only 2 days and none of the communities had any computer training. We looked at many different ways to do our work, but none come close to Rent Manager. Support is great, but you rarely need it."
Dan Harris - Sax Realty Group

"A quick note to advise that I am very pleased with your product to date. The software has allowed me to take over most functions that I previously had a CPA perform. The cost savings, while important, have not been as critical as the ability to have access to my property information. Also, the service team has been very helpful and responsive. Now that I have a handle on using it, my calls are infrequent, but they always answer my questions.
I have recommended your product to other property managers in the area and hope your company continues to provide this level of service."
Best Regards,
Don E. Corwin Jr.
General Manager
WinCor Properties LLC

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In May of this year I was looking for a way to properly and easily record rent for 3 communities that I track rent for. I went online for my research and found many different software companies. One that I looked into was Rent Manager and was first of all very impressed with personal service I received beginning right from the friendly voice that answers the phone.
From there, I was directed to the sales department and the person I spoke with was very knowledgeable about the software. This is something I look for when I am looking for software. I feel the sales department needs to know the software as well as the people that write it. The person that I spoke with was very knowledgeable and was able to answer all of my questions.
I ordered the software and began using it. I struggled at first, simply because I was coming from an older DOS based program moving to a Windows based program.
I feel my situation is unique in the way I receive the information and the way I must report it back to the property manager. There were some reports that the property manager wanted and also wanted them in a particular format. I spoke with my account rep and talked to the programmers for me. Soon after that, the reports were modified to suit my client. My rep called me a few weeks later to check in and see how things were going, and see if there was anything he could do for me. Well, I did have a few items, and one I felt would help quicken how I entered the payments. I did not know until today when I went online to enter payments that that change had been made for us.
I was so surprised and once again impressed with your company. With the latest change that was done, I feel I have "beat the mouse" - I can enter deposits and not need to touch my mouse at all. This alone saves me an enormous amount of time.
I just felt the need to tell you all that I am very pleased and happy that we chose your software company. Thank you for all you have done."
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Annette Slocum - Kenneth B. Klinzing, CPA, S.C.

"What I like most about Rent Manager is the swiftness of getting around. With just a few steps, you can get anywhere in the program in a matter of seconds. Make a mistake? No problem. With Rent Manager, you can correct your mistakes very easily."
- Sherri Reece - Holiday Parks

"We love the new Rent Manager, especially being able to attach the letters we send to our customers, right to their records! We even took pictures of some of their violations and attached them too! It is absolutely an excellent program and we are really happy with it"
- Clarissa Weiner - Buckeye Parks

"Rent Manager solved a HUGE hurdle for us. Our property is 140,000 sq ft with 52 tenants. A full time property manager on-site, but our partners, bookkeeper, etc are all in other places...one of which is a MAC user. We are all now connected and all using the same data with Rent Manager which is something we haven't be able to do in the last 10 years."
- Mike Nuzzo - Lackawanna Associates

"Give strong consideration to Rent Manager, I have been using it for about 6 years and continue to find additional benefits each year."
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Tom Bown - Charter Associates

"I don't know who Rent Manager's first customer was, but I bet I'm not to far down the list. Before I went with Rent Manager, I checked several programs and downloaded a bunch from Fla. to Calif. to NY etc. and Rent Manager has them all beat hands down. I will tell you this up front "I don't make one red cent" from what I have to say about them, but I wouldn't use anyone else. They are not perfect but they beat everyone else and they will help and work with you."
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Bill Earle

"I like the ease and simplicity of the latest version. It's really great to have the complete customer file instantly available at your fingertips."
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Peter Kean - Brittney Terrace

"I received the latest version of Rent Manager and had to take a minute to let you know what a fantastic job you've done improving the system. You've made it even easier to operate, especially for some of my staff who are not too computer oriented. I am also surprised at all of the features and additions that you've added which makes our accounting system quicker by providing more information and makes it easier to access. Keep up the great work."
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Lou Tureikas, ACM

"Purchasing Rent Manager was the best decision I made regarding software. I feel as if it were tailor-made for our company and am consistently impressed with the new features/versions released every year. This is why I am writing you about Rent Manager - the best yet! It exceeded our expectations. I did not think it was possible to make this already user-friendly program even easier! Rent manager is by far the most user friendly program I have ever used in my 10 years of experience with different software programs. But better yet, it is even very easy to use by my office staff who has had from varied degrees of - to no experience with computers. Rent Manager remarkably has cut down the process in which we document the information about our residents! Now it is almost impossible for us to make an error while imputing information. The descriptions at the bottom of the screen allow us to choose the correct screen/function we need to accomplish. Also, the short cut keys listed at the top of the screen allow us to cut down on our time and still have the information we need at our fingertips. This was an excellent idea! Customization of the fields in tenant information was also brilliant - like I said, I feel this program was tailor-made to our business! Being able to customize reports will help cut down duplication of information and eliminate the need to manually create reports in other spreadsheet programs.
Everyday we are finding new features that this program has to offer which allows us to improve our processes of record keeping in terms of rent collection, storing tenant information, billing and so much more. The new enhancements of are popping up everywhere and are so easy to use. They really explain themselves! I will admit I have shopped around for other programs and am pleased to report that the capabilities of Rent Manager always seem to exceed the competition. I can't imagine how the new version could have anything more or new to offer but I know that it will. I always look forward to the surprising new advancements. Thank you and keep it up!"
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Kari Lasco - Southmoor Estates

I am writing to tell you how much I have enjoyed using Rent Manager over the past 6 years. It has really eased my workload, trying to manage my mobile home park. I don't have to tell you the paperwork nightmare that would be involved without using a computer with good managing software such as Rent Manager. I have tried other programs such as Prism software and Park Pro for windows and none even come close to the quality of Rent Manager. I especially like the metered utility module since I have to read and post water meter readings each month. The field entry report is very useful, all I do is print it or e-mail it to my manager and then he returns it completed. It makes an otherwise time consuming chore a breeze. The payable module really helps in keeping track of expenses vs. income. It is also a great help at tax time. The reports that Rent Manager produces are very useful as well as clear and concise with all the required information to help with data management. Thanks for the ingenuity with your software development. I look forward to using your products in the future.
Thank You,
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Curtis Myers

"I just wanted to drop a line to thank you for Rent Manager! I don't know how I would survive without it. It has made my life 100% easier. When I first started working for my father five years ago, we had to do everything by hand, he has 5 properties, talk about some serious writers cramp and time wasted. It used to literally take me 2 hours to pull a delinquent report, now it takes a matter of 30 seconds. That alone paid the price for Rent Manager. Not to forget the other things that are so professional. The deposit slips are perfect, the statements are awesome. The automated utility service is a breeze. There are so many ways of generating reports that it would take me forever to list them all. I would highly recommend this program to anyone in the manufactured housing community. Two thumbs up for Dave Hegemann and London Computer Systems. Keep up the great work!"
- Sandy Gibson

"We have used Rent Manager to operate our communities for over 7 years... We love it."
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Roger Kaake

"I am extremely satisfied with the program functions. It is exceptionally easy to train someone in a very short period of time as to how to use the program. I have tried several rental property software programs but none compare with the simplicity of rent Manager nor do other programs have all the features of Rent Manager."
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Roger Flack

"As a by-product of our automation, we have found that tenants now view our business as more sophisticated and serious. Indeed our rent bill seems to have been elevated to a priority similar to that of other major bills. This heightened status has further supported our goal of prompt rent collections and reducing collection losses. At first some in family wondered if the initial cash outlay for computer hardware and software and the time required to learn a new system would be worth the benefits gained by automation. No doubts remain anymore. Both the time and money invested have more than paid for themselves. I would strongly urge you to consider automation. I would also highly recommend the software we decided to utilize, rent Manager by LCS, inc. the Rent Manager software has been specifically designed for use with manufactured housing communities."
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Michael Lanier III

"Even though I had no computer experience, I found this to be very easy to learn and operate. Plus, the tenants seem to pay more attention to computerized statements than copies of hand written cards. By keeping up to date, the amount of uncollected rents decreased considerably. we found that the computer system paid for itself after only a few months of operation."
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June Hunt

"I should have written to you much earlier, but I kept putting it off until now. I have wanted to drop you a line to let you know how much Loretta and I have enjoyed using Rent Manager these past 2 years. from the day you came to Tucson to install the system, right up to this past week when we received the update, we have realized everything you said/promised we would.
Not only does Rent Manager save us at least 80% of the time we used to spend in statement preparation, but the format reflects a high degree of professionalism to our residents. We continue to be amazed at the new features we discover, which have actually been there all the time.
The customized utility module you wrote for us really works great. It is always amazing to watch as all 416 of our tenants' utility bills are posted in under 10 minutes. Thank you for the time you've spent helping us work through computer problems, not just with our learning curve with Rent Manager."
- Ed Byrd

"Rent Manager is an excellent accounts receivable program. It keeps track of all rents and has many useful reports which are used each and every month."
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Berry Chapman

"I have been using Rent Manager now for a few years and it has made life so easy. I recommend it to other park owners all the time. I have 5 mobile home parks and will be expanding with 2 more parks. I am using the windows version and will upgrade to the next version soon."
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Mike Dodge

"Thank you for you support last month in getting my Rent Manager software up and running. This software is so much easier to use than the Timberline program I was using. So far the program does everything we discussed before I purchased it and more."
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Sandy Simpson

"I wanted to write to say thanks for your continued effort and support with the Rent Manager software program we presently use at our mobile home park. I would not hesitate to recommend your Rent Manager program to anyone in the property management business. As you know, whenever I'm at the Louisville Mobile Home Show, it is my pleasure to discuss the system with interested managers of rental property. In my opinion it is the best product on the market."
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Richard Gilhooly

"This unique software program eases the work load for property managers everywhere."
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Gary Stites

"Rent Manager has made our work quicker and much more accurate than ever before... In the past we would have to enter data into two separate programs and also pay our accountant to provide us with all the financial reports we need at any given time. No more waiting for the accountant to give us this information. Your General Ledger is the best I have ever used. I get more detail out of your program than I could out of any other program. The technical support is unmatched in the industry. The fact that you are constantly upgrading your program to meet the changing needs of our company assures me that your technical support for the working application of your program will continue."
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Carol Wise

"I am very pleased because your company is so responsive to us and easy to work with through e-mail."
- Jan Hopkins

"We find the Rent Manager system works very well for our business and recommend it highly for park owners."
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John Tooley

"Last week we received your e-mail update. We are elated to update our system to some of the new things you added. Thank you! We have already edited our weekly payroll checks for the four employees for the entire year to properly reflect the net amount of the payroll check as well as the amounts for payroll taxes. We are also enjoying sending correspondence to our current tenants using the Word Processing section. It is a joy not to have to sort through current and past tenants in order to send things to our current tenants. We have paid all of our February bills using the checks ordered from Safeguard Business Systems. As you know, the update you sent me starts printing on each check on precisely the same line. Thanks again."
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Sally Dorsey
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