"This Company is just the best. They are
pros at programming and customer service. We
can all take a lesson on how they handle
difficult situations. No other vendor we
deal with has it together as much as this
one. You can not go wrong as having them as
your partner."
Trish Don Francesco - Metropolitan Real
Estate
I have never seen anything as powerful yet
so user friendly as Rent Manager. Having
switched from other commercial software I
have never been happier.
Berkley Properties
We started with 10 units. Now we’re up to a
few hundred. Your company has definitely
made our growth sustainable and achievable.
You have a fantastic sales and tech support
team!
Tyler Kownacki - BK Prop Mgmt
Wonderfully knowledgeable sales team. Depth
of product knowledge was refreshing in a
marketplace full of reps with no ability to
answer detailed - straightforward questions
about specific functionality.
Product just happens to be exactly what we
wanted too!
Anonymous
Great product. Exceeds expectations. Saves
me at least an hour a day.
Joe Gutman -
Chief Management, LLC
"You have developed and provide support for
a product that is far ahead of your
competitors. The tech support is wonderfully
responsive and knowledgeable. I believed
automated software would have a profound
affect on my daily operation. I just didn't
anticipate it being as good as this program
allows. If you ever need an advocate or
customer testimonial, I would be pleased to
assist. I have already helped "sell" an
additional copy to a colleague and have at
least 4-5 others that are planning to go
through a demo in my office in anticipation
of purchasing . . . . all very excited based
on what I shared about your program. Thank
you for your wonderful professionalism and
customer responsiveness. It has made me a
loyal user."
Joe Abraham - Abraham Properties
"I just want to let you know that I could
not figure out how to set up my product and
your staff called me numerous times till I
was able to sit down with Sara and set it
up. I could not believe how helpful your
site is and the three techs that I talked to
were unbelievable nice and helpful. Other
programs for other uses that I have ever
purchased have been very user unfriendly in
regards to personal support. I would
recommend your program solely on the people
you have working for you. Thanks again and
let the people there know how much their
personal service made your product a
pleasure to have. Stuart Jones"
"I purchased ****** to begin with
which was horrible. Both the product and the
company were horrible. I filed a dispute
through my Visa company to get my money
back, it has not been settled yet.
Your company was the first to contact me
after inputting my information into
buyerzone.com. I love your product, it was
easy to learn and it is user friendly. Your
employees are wonderful to work with.
Everyone I have had contact with in your
company have been professional, nice, I just
can't say enough about how well I have been
treated by them.
I look forward to having a long term
business relationship with you. With your
product I feel confident that I will be able
to minimize the amount of time it will take
for bookkeeping.
Good job and thank you."
Lois Pengilley
Grace Properties
"Your program and your staff has been
extremely helpful in teaching me your system
and the basics of accounting. It is perfect
for our needs.
I would like to mention Heather and how
incredibly helpful she has been. She was
extremely patient with me as I learned,
she's very friendly, and she is very
knowledgable. I will never change to another
program because of her."
Austin Campbell - Sola Salons
"After spending 5 frustrating months with
another competitor, I have to tell you that
I am very happy with your product, your
service, your technical help and your
helpful professional attitude. I will be one
of your biggest boosters. I am a Real Estate
Broker and I only deal with commercial
properties - as well as an owner of MHPs.
Thank you, Thank you, Thank you. You have
made our management easier and my employees
happier.
Sincerely, Roger Mandel"
Roger Mandel - Mandel Real Estate Company
"Rent
Manager has been everything we expected and
more. We are trying to utilize as much of
the software as possible."
Lawrence Custer - Carolina Properties
"I really do enjoy the Rent Manager system,
we are finding more and more neat and useful
features everyday. It definitely made our
lives easier. Your system was easy enough
for us to understand as soon as we started
using it. It covers everything that we
needed, plus things that we didn't even
think of but are now helping us in new ways.
And it was a lot cheaper than the other
systems that we had priced and were using
before."
Booie's Mobile Home Park
"To Whom It May Concern:
My name is Anne Waller. I am the Office
Manager for Lake Los Serranos Company and we
are presently using Rent Manager for
billing. I called and talked to Andy
Williamson about whether or not we were to
be sent upgrades or if we were updated
automatically when they were released. I was
not aware that we were supposed to download
them ourselves. The person that used to do
billing is no longer here and the new person
was never told how we were to get the
updates. It was always assumed that it must
be done automatically. Andy very graciously
explained how to go about it and walked me
through the process. It did not work. I
tried a few times to no avail. He then told
me that he would have someone from tech
support call to help. Based on past
experiences, I was sure that it would be a
day or two before anything happened. About
an hour later I got a call from Dave Osbun
of tech support. I was very surprised. I had
never had such quick response from anyone
before. We went through the same process
again and tried some things that did not
work. He then said that he would have to get
back to me and again I
thought...OK...another day or two. An hour
later he was back and we got the problem
solved. It took some time and I learned a
lot while we were working the problem.
Now to the reason for this missive...I
wanted you to know that you have two great
people working for the company. They were
polite, extremely helpful, and did their
jobs well. I am the first to yell when
something is not right, but I am also the
first to let someone know when they have
done a great job. Many people will tell you
when something is not to their liking but
forget to tell you when everything is all
right. My compliments to you for having such
good people working for your company."
Sincerely.
LAKE LOS SERRANOS COMPANY
Anne S. Waller - March 13th, 2006
"I swear to goodness, I have not taken my
hands off this program since I downloaded
the demo, especially after getting my data
in the system!
I am not easy to please especially when it
comes to software. After being on ********, I
look at this program like a cell phone,
asking why I did not do this a year ago.!
How could I have ever lived without this and
how much money have I lost being on an old
system that was not giving me what I needed?
As of this time, I have this thing printing
out complete pleadings for court (The WHOLE
THING) and PERFECT DATA, I don't have to
fill in ANYTHING! It is also spitting out
voucher letters so the tenants can get help
with their rent, and COMPLETE LEASE PACKAGE.
This has been taking me an hour per tenant!
I would hate to think of how many thousands
o dollars each quarter I have lost not being
on this program and utilizing it to its
capacity!
The decision took YEARS to make, asking
supposed authorities in the rental business
and getting little or no answers except to
come up with thousands of dollars and buy
the "Big Boy" and stay hostage to their
terms. I am glad I waited till I tried this
one!
Having been a programmer myself, I am very
critical of software. I know how important
the functionality is in a system and this
one really has it.
A copy of this email is being sent to those
authorities and teachers of the rental
business and I am no longer asking for
opinions on software, I have one for you.
The company is below. You can download the
full working demo for free. Take my word for
it, YOU CAN'T AFFORD NOT TO USE THIS
PROGRAM! Price is NOT of essence here and
anyone that is in the rental business and is
serious needs this NOW."
Art Frasik, Jr.
"Very impressed with the product. I shopped
around a good bit and Rent Manager is the
best balance of price and features."
Peter Imes
"As you can see, I'm delighted with your
software. I'm actually a software developer
myself, and we run a real estate company on
the side mainly due to the problems
associated with software outsourcing that
our industry has encountered over the last
few years. Our goal was to leave software
development and focus entirely on real
estate property management.
I've developed vertical market applications
in my past, and I know how hard it is to do
this. I'm also a Delphi developer so I have
a sense of what has to be done. When I found
your product, I was skeptical but since I
use it on a daily basis I can honestly say
that its well thought out, simple to use and
gets the job done so that I can get back to
work. I love it, and I commend you for what
you have done with this application. Keep up
the good work and good luck with it in the
future."
Myles Wakeham
"Your (our) salesman and tech support were
and have been responsive and fabulous. For
instance, Glenn fitted us with exactly the
right products, and your tech support
continued to return a service call until we
responded and then helped us rectify the
set-up of the software on a networked office
system. We have yet to have the time to
actually set-up the software with our
property information, but believe that when
we do, it will surely beat the paper filing
system we have been using to track our
commercial and residential investment
properties and tenants. Further, as we
continue to grow, we know and our confident
that your software will grow with us. That
you the President are querying us re: our
experience is further testament that we made
the right decision. Thank you, Mitchell
Diaz"
Mitchell Diaz
"Overall the best program I have tried. The
other 4 I tried did not match up in any
way."
Petrus Lindeque
"We can always depend on your company and
your wonderful staff to take care of our
issues... The program is wonderful and any
short comings seemed to get fixed over time
with the upgrades. You should be very proud
of your company we are proud to be a
customer."
Trish Don Francesco
"What an amazing product. I'm speechless
after less than an hour of use."
Michael Lleverino
"Thank you so
very much because you have really helped me
to get my company to a point that they
haven't been able to get to in five years.
We have made more progress through these
last two and half months than we have in the
last three years.
Oh, and keep up
those wonderful personalities.
I don't usually
get the chance to just call and say thanks
because (even though I wish I was your only
customer - so you could hold my hand
everyday) I know I am not. So thanks for
sticking with me.
Thanks
Development Team:
Besides my crazy
ways of doing things because I am a previous
QB user - me and my bosses have made your
lives hell with my requests for changes to
the system to make our lives better over
here. Besides the wonderful changes that
you have made over there (because lets face
it, we didn't develop the system you did.)
And when people don't know who you guys are,
because we know alot of people, we make sure
to clue them in to get on board the Rent
Manager train because it is taking off.
Sales - thanks
for finding us to give us this wonderful
opportunity. Its not just an accounting
system. Its an operating system where all
our internal and external needs are met."
Thank You
Sara
Krawczykowski
3/17/2005
"We have been using Rent
Manager for about 5 years. We have 30 properties and about
3000 tenants. we find that this program works very well. As
far as training your managers.... very easy. we have the
network version in our office and it only took a few days
for the employees to become comfortable with using the
software... very easy to setup and get going."
Gary Frank -
Cook Companies
"I have used Rent
Manager since the mid 90'. Our company now has over 40
properties using Rent Manager, in 14 different states. I
have trained 11 properties, all at one time, in only 2 days
and none of the communities had any computer training. We
looked at many different ways to do our work, but none come
close to Rent Manager. Support is great, but you rarely need
it."
Dan Harris - Sax
Realty Group
A quick note to advise that I am very pleased with
your product to date. The
software has allowed me to take over most functions
that I previously had a CPA perform. The cost
savings, while important, have not been as critical
as the ability to have access to my property
information.
Also, the service team has been very helpful and
responsive. Now that I have a handle on using it,
my calls are infrequent, but they always answer my
questions.
I have recommended your product to other property
managers in the area and hope your company continues
to provide this level of service.
Don E. Corwin Jr.
General Manager
WinCor Properties LLC
In May of this year I was
looking for a way to properly and easily record rent for 3
communities that I track rent for. I went online for my
research and found many different software companies. One
that I looked into was Rent Manager and was first of all
very impressed with personal service I received beginning
right from the friendly voice that answers the phone.
From there, I was directed
to the sales department and the person I spoke with was very
knowledgeable about the software. This is something I look
for when I am looking for software. I feel the sales
department needs to know the software as well as the people
that write it. The person that I spoke with was very
knowledgeable and was able to answer all of my questions.
I ordered the software and
began using it. I struggled at first, simply because I was
coming from an older DOS based program moving to a Windows
based program.
I feel my situation is
unique in the way I receive the information and the way I
must report it back to the property manager. There were some reports that the property manager wanted and also wanted
them in a particular format. I spoke with my account rep and
talked to the programmers for me. Soon after that, the
reports were modified to suit my client. My rep called me a few weeks later to check in and see how things were
going, and see if there was anything he could do for me.
Well, I did have a few items, and one I felt would help
quicken how I entered the payments. I did not know until
today when I went online to enter payments that that change
had been made for us.
I was so surprised and once
again impressed with your company. With the latest change
that was done, I feel I have "beat the mouse" - I can enter
deposits and not need to touch my mouse at all. This alone
saves me an enormous amount of time.
I just felt the need to
tell you all that I am very pleased and happy that we chose
your software company. Thank you for all you have done.
Annette Slocum - Kenneth
B. Klinzing, CPA, S.C.
"What I like most about
Rent Manager is the swiftness of getting around. With just a
few steps, you can get anywhere in the program in a matter
of seconds. Make a mistake? No problem. With Rent Manager,
you can correct your mistakes very easily."
Sherri Reece
- Holiday Parks
"We love the new Rent
Manager, especially being able to attach the letters we send
to our customers, right to their records! We even took
pictures of some of their violations and attached them too!
It is absolutely an excellent program and we are really
happy with it"
Clarissa Weiner
- Buckeye Parks
"Rent Manager solved a HUGE
hurdle for us. Our property is 140,000 sq ft with 52
tenants. A full time property manager on-site, but our
partners, bookkeeper, etc are all in other places...one of
which is a MAC user. We are all now connected and all using
the same data with Rent Manager which is something we
haven't be able to do in the last 10 years."
Mike Nuzzo
- Lackawanna Associates
"Give strong consideration
to Rent Manager, I have been using it for about 6 years and
continue to find additional benefits each year."
Tom Bown -
Charter Associates
"I don't know who Rent
Manager's first customer was, but I bet I'm not to far down
the list. Before I went with Rent Manager, I checked several
programs and downloaded a bunch from Fla. to Calif. to NY
etc. and Rent Manager has them all beat hands down. I will
tell you this up front "I don't make one red cent" from what
I have to say about them, but I wouldn't use anyone else.
They are not perfect but they beat everyone else and they
will help and work with you."
Bill Earle
"I like the ease and
simplicity of the latest version. It's really great to have
the complete customer file instantly available at your
fingertips."
Peter Kean -
Brittney Terrace
"I received the latest
version of Rent Manager and had to take a minute to
let you know what a fantastic job you've done improving
the system. You've made it even easier to operate, especially
for some of my staff who are not too computer oriented.
I am also surprised at all of the features and additions
that you've added which makes our accounting system quicker
by providing more information and makes it easier to access.
Keep up the great work."
Lou Tureikas, ACM
"Purchasing
Rent Manager
was the best decision I made regarding software. I feel
as if it were tailor-made for our company and am consistently
impressed with the new features/versions released every
year. This is why I am writing you about Rent Manager
- the best yet! It exceeded our expectations. I did not
think it was possible to make this already user-friendly
program even easier! Rent manager is by far the most user
friendly program I have ever used in my 10 years of experience
with different software programs. But better yet, it is
even very easy to use by my office staff who has had from
varied degrees of - to no experience with computers. Rent
Manager remarkably has cut down the process in which
we document the information about our residents! Now it is almost impossible for us to make an error while
imputing information. The descriptions at the bottom of
the screen allow us to choose the correct screen/function
we need to accomplish. Also, the short cut keys listed at
the top of the screen allow us to cut down on our time and
still have the information we need at our fingertips. This
was an excellent idea! Customization of the fields in tenant
information was also brilliant - like I said, I feel this
program was tailor-made to our business! Being able to customize
reports will help cut down duplication of information and
eliminate the need to manually create reports in other spreadsheet
programs.
Everyday we are finding new
features that this program has to offer which allows us
to improve our processes of record keeping in terms of rent
collection, storing tenant information, billing and so much
more. The new enhancements of are popping up everywhere
and are so easy to use. They really explain themselves!
I will admit I have shopped around for other programs and
am pleased to report that the capabilities of Rent Manager
always seem to exceed the competition. I can't imagine how
the new version could have anything more or new to offer
but I know that it will. I always look forward to the surprising
new advancements. Thank you and keep it up!"
Kari Lasco -
Southmoor Estates
I am writing to tell you
how much I have enjoyed using Rent Manager over the past
6 years. It has really eased my workload, trying to manage
my mobile home park. I don't have to tell you the paperwork
nightmare that would be involved without using a computer
with good managing software such as Rent Manager. I have
tried other programs such as Prism software and Park Pro
for windows and none even come close to the quality of Rent
Manager. I especially like the metered utility module since
I have to read and post water meter readings each month.
The field entry report is very useful, all I do is print
it or e-mail it to my manager and then he returns it completed.
It makes an otherwise time consuming chore a breeze. The
payable module really helps in keeping track of expenses
vs. income. It is also a great help at tax time. The reports
that Rent Manager produces are very useful as well as clear
and concise with all the required information to help with
data management. Thanks for the ingenuity with your software
development. I look forward to using your products in the
future.
Thank You,
Curtis Myers
"I just wanted to drop
a line to thank you for Rent Manager! I don't know how I
would survive without it. It has made my life 100% easier.
When I first started working for my father five years ago,
we had to do everything by hand, he has 5 properties, talk
about some serious writers cramp and time wasted. It used
to literally take me 2 hours to pull a delinquent report,
now it takes a matter of 30 seconds. That alone paid the
price for Rent Manager. Not to forget the other things that
are so professional. The deposit slips are perfect, the
statements are awesome. The automated utility service is
a breeze. There are so many ways of generating reports that
it would take me forever to list them all. I would highly
recommend this program to anyone in the manufactured housing
community. Two thumbs up for Dave Hegemann and London Computer
Systems. Keep up the great work!"
Sandy Gibson
"We have used Rent Manager
to operate our communities for over 7 years... We love it."
Roger Kaake
"I am extremely satisfied
with the program functions. It is exceptionally easy to
train someone in a very short period of time as to how to
use the program. I have tried several rental property software
programs but none compare with the simplicity of rent Manager
nor do other programs have all the features of Rent Manager."
Roger Flack
"As a by-product of
our automation, we have found that tenants now view our
business as more sophisticated and serious. Indeed our rent
bill seems to have been elevated to a priority similar to
that of other major bills. This heightened status has further
supported our goal of prompt rent collections and reducing
collection losses. At first some in family wondered if the
initial cash outlay for computer hardware and software and
the time required to learn a new system would be worth the
benefits gained by automation. No doubts remain anymore.
Both the time and money invested have more than paid for
themselves. I would strongly urge you to consider automation.
I would also highly recommend the software we decided to
utilize, rent Manager by LCS, inc. the Rent Manager software
has been specifically designed for use with manufactured
housing communities."
Michael Lanier III
"Even though I had no
computer experience, I found this to be very easy to learn
and operate. Plus, the tenants seem to pay more attention
to computerized statements than copies of hand written cards.
By keeping up to date, the amount of uncollected rents decreased
considerably. we found that the computer system paid for
itself after only a few months of operation."
June Hunt
"I should have written
to you much earlier, but I kept putting it off until now.
I have wanted to drop you a line to let you know how much
Loretta and I have enjoyed using Rent Manager these past
2 years. from the day you came to Tucson to install the
system, right up to this past week when we received the
update, we have realized everything you said/promised we would.
Not only does Rent Manager save us at least 80% of the time
we used to spend in statement preparation, but the format
reflects a high degree of professionalism to our residents.
We continue to be amazed at the new features we discover,
which have actually been there all the time.
The customized utility module you wrote for us really works
great. It is always amazing to watch as all 416 of our tenants'
utility bills are posted in under 10 minutes. Thank you
for the time you've spent helping us work through computer
problems, not just with our learning curve with Rent Manager."
Ed Byrd
"Rent Manager is an
excellent accounts receivable program. It keeps track of
all rents and has many useful reports which are used each
and every month."
Berry Chapman
"I have been using Rent
Manager now for a few years and it has made life so easy.
I recommend it to other park owners all the time. I have
5 mobile home parks and will be expanding with 2 more parks.
I am using the windows version and will upgrade to the next
version soon."
Mike Dodge
"Thank you for you support
last month in getting my Rent Manager software up and running.
This software is so much easier to use than the Timberline
program I was using. So far the program does everything
we discussed before I purchased it and more."
Sandy Simpson
"I wanted to write to
say thanks for your continued effort and support with the
Rent Manager software program we presently use at our mobile
home park. I would not hesitate to recommend your Rent Manager
program to anyone in the property management business. As
you know, whenever I'm at the Louisville Mobile Home Show,
it is my pleasure to discuss the system with interested
managers of rental property. In my opinion it is the best
product on the market."
Richard Gilhooly
"This unique software
program eases the work load for property managers everywhere."
Gary Stites
"Rent Manager has
made our work quicker and much more accurate than ever before...
In the past we would have to enter data into two separate
programs and also pay our accountant to provide us with
all the financial reports we need at any given time. No
more waiting for the accountant to give us this information.
Your General Ledger is the best I have ever used. I get
more detail out of your program than I could out of any
other program. The technical support is unmatched in the
industry. The fact that you are constantly upgrading your
program to meet the changing needs of our company assures
me that your technical support for the working application
of your program will continue."
Carol Wise
"I am very pleased because
your company is so responsive to us and easy to work with
through e-mail."
Jan Hopkins
"We find the Rent Manager
system works very well for our business and recommend it
highly for park owners."
John Tooley
"Last week we received
your e-mail update. We are elated to update our system to
some of the new things you added. Thank you! We have already
edited our weekly payroll checks for the four employees
for the entire year to properly reflect the net amount of
the payroll check as well as the amounts for payroll taxes.
We are also enjoying sending correspondence to our current
tenants using the Word Processing section. It is a joy not
to have to sort through current and past tenants in order
to send things to our current tenants. We have paid all
of our February bills using the checks ordered from Safeguard
Business Systems. As you know, the update you sent me starts
printing on each check on precisely the same line. Thanks
again."
Sally Dorsey
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