User friendliness, accessibility brings Reda, Inc. satisfaction with Rent Manager

For 15 years, Reda, Inc. used QuickBooks as its property management database—without the results or capabilities needed. Finally, an online search for property management software led Reda, Inc. to a positive and successful relationship with Rent Manager.

Reda, Inc. owns and operates more than 150 rental units throughout metropolitan Cincinnati, Ohio. The company has been in business for 15 years and employs 12 people.

One year ago, Reda, Inc. Property Manager Donna Pickerd began an online search for property management software that would increase productivity and track all necessary data. After completing the research, Reda, Inc. switched to Rent Manager, and has since benefited from the product’s efficiency and capabilities.

“It’s very simple to use,” Pickerd said. “It’s very user friendly…operating like Windows. Technical support is always there if we need it, though.”

Reda, Inc. uses Rent Manager to track specific units and residents. Work orders and tenant/unit history are also tracked by Rent Manager. All of the data is kept in the same location, and Reda, Inc. can access it from remote offices and always have up-to-date information.

“Rent Manager saves us time by keeping all the information in one place,” Pickerd said. “Nothing slips through the cracks—not evictions, histories or service orders.”

Reda, Inc. has and will continue to recommend Rent Manager to other companies. After comparing Rent Manager with its competitors, Reda, Inc. found that no other program could offer everything needed, along with the ease of use and technical support desired.

“When I decided to get involved with Rent Manager, I felt I was getting involved with a company that was really going to take off,” Pickerd said.

After working with Rent Manager for just one year, Reda, Inc. realized it also was “taking off,” thanks in part to Rent Manager’s intuitive programming and quick-responding technical support. Reda, Inc. plans to continue expanding with help from its valued partner.

“Our company is new and growing,” Pickerd said. “We expect to be at 1,000 units next year, and we look to Rent Manager to help us get there.”